Joanna Claussen **** N Crestline St
Spokane, WA *9217
*******@*****.***
EXPERIENCE
Engie Impact, Spokane, WA — Data Entry Specialist
February 2015 - October 2022
- Responsible for accurately inputting large amounts of data into company databases
- Collaborated with team members to ensure timely completion of projects
- Maintained confidentiality and security of sensitive information
- Demonstrated strong attention to detail and accuracy in all tasks
- Successfully met daily quotas and contributed to overall efficiency of the department
Carl’s Jr, Spokane, WA — Shift Lead
October 2010- November 2014
- Responsible for managing and supervising a team of employees during shifts
- Ensured customer satisfaction through quality service and timely food preparation
- Trained new employees on company policies, procedures, and standards
- Maintained inventory levels, cash handling procedures, and overall cleanliness of the restaurant
- Demonstrated strong leadership skills in a fast-paced environment. Scollard’s Dry Cleaners, Spokane, WA — Clerk
February 2009-February 2010
- Assisted customers in placing orders and provided them with information regarding services offered
- Managed cash transactions, including handling of cash, debit/credit card payments and generated invoices
- Monitored inventory levels, restocked supplies and ensured cleanliness of the store premises
- Collaborated with the team to achieve daily targets and improve customer satisfaction ratings.
EDUCATION
SKILLS
● Microsoft Office Experience
● 10-Key Proficiency ( 15300
kph)
● Typing speed of 45 WPM
● Meticulous attention to
detail
● Data Entry
● Extremely organized
● Problem Solving skills
AWARDS
• Outstanding Attendance
Recipient
• Most Enthusiastic Recipient
(Pep Band and Dance)
U. S. Career Institute, Spokane- Certification
December 2022-Present
• Bookkeeping Specialist
Jenkins High School, Chewelah, WA — Diploma
September 2001 - June 2005
• Honor Roll
• Yearbook Staff
• Teaching Assistant
• Dance
• Concert and Pep Band