Data Entry Customer Service
Resume:
Christian Castillo
Phlebotomist/Medical Assistant
Victoria, TX 77901
******.**********@*****.***
Work Experience
Phlebotomist
Citizens - Victoria, TX
March 2023 to Present
Collect blood samples from patients, label, and dispatch them for analysis and testing.
• Transport blood samples to the correct laboratory.
• Perform laboratory tests.
• Collect laboratory specimens in a safe and accurate way.
• Assemble medical equipment, such as blood collection devices, tourniquet, needles, cotton and trays.
• Enter data into laboratory and hospital data systems.
• Obtain appropriate medical information from patients.
• Identify and prepare patients.
• Monitor patient glucose levels by performing bedside glucose tests.
• Collect blood specimens through veni-puncture and skin puncture. Account Specialist
WESTERN FINANCE - Victoria, TX
October 2022 to March 2023
Working accounts, tax preparation, cash handling, customer service, computer skills, sales, answering phones, bill collection
Sales Solution Specialist
Cricket Wireless - Victoria, TX
December 2021 to October 2022
Greet customers, help with troubleshooting, take payments, but in phone orders, sale phones, and other merchandise
Phlebotomist
DeTar Hospital - Victoria, TX
July 2019 to December 2021
Collect blood samples from patients, label, and dispatch them for analysis and testing.
• Transport blood samples to the correct laboratory.
• Perform laboratory tests.
• Collect laboratory specimens in a safe and accurate way.
• Assemble medical equipment, such as blood collection devices, tourniquet, needles, cotton and trays.
• Enter data into laboratory and hospital data systems.
• Obtain appropriate medical information from patients.
• Identify and prepare patients.
• Monitor patient glucose levels by performing bedside glucose tests.
• Collect blood specimens through veni-puncture and skin puncture. Server, Trainer
Denny's - Victoria, TX
July 2014 to March 2019
• Facilitate On-the-Job training of new sever/waitstaff members.
• Engage in Continuous Training of all server/waitstaff members.
• Provide ongoing instruction and evaluates the work of all server/waitstaff members.
• Continue to serve in the capacity of a server/waitstaff as needed.
• Consistently monitor the food quality and service quality of orders being served.
• Anticipate and address guests' service needs.
Education
High school diploma or GED in Medical Assisting
Victoria College - Victoria, TX
February 2023 to Present
High school diploma in Phlebotomy
Victoria College - Victoria, TX
April 2020 to July 2020
Skills
• Customer Service
• Training and Development
• Multitasking
• Adaptability
• Active Listening
• Leadership
• Teamwork
• Problem Solving
• Decisiveness
• Time Management
• Communication
• Phlebotomy
• POS
• Serving Experience
• Guest Services
• Upselling
• Host/Hostess
• Catering
• Restaurant Experience
• Retail Sales
• Patient Care
• Microsoft Word
• Sales
• Venipuncture
• Medical Records
• EMR Systems
• Triage
• Experience Administering Injections
• Laboratory Experience
• Medical Office Experience
• Hospital Experience
• Data Entry
• HIPAA
• Medical Terminology
• Accounting
• Vital Signs
• Medical Scheduling
• Medical Billing
• Anatomy Knowledge
• Insurance Verification
• Clerical Experience
• Medical Coding
• Computer Skills
• Physiology Knowledge
• Phone Etiquette
• Transcription
• Office Management
Certifications and Licenses
food handler certificate
Certified Phlebotomy Technician
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