Gregeata McGill

San Jose, CA *****

adwz3x@r.postjobfree.com

+1-408-***-****

Work Experience

Collections Specialist

Team Grind LLC - Los Angeles, CA

February 2019 to Present

• Collection calls and/or correspondence in a fast paced goal oriented collections department

• Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos

• Establish and maintain effective and cooperative working relationships with account Reps

• Weekly and monthly reporting to direct supervisor

• Participate in team planning meetings

• Reporting on and analyzing the performance of existing clients and their credit

• Monitoring of monthly AR reports and reporting on past-due balances In Home Caregiver

IHSS - San Jose, CA

December 2016 to Present

• Assist patients with dressing assistance, medication distribution, doctor appointments, activity to help with cognitive assessments and bathing treatments

• Prepared and submitted resident notes maintained updated in EMR systems notify registered nurse of all patients daily routine of patients and if there were any changes in patient health conditions

• Assist patients with positioning application of simple braces and or equipment and previously established exercise programs

Health Service Representative

Valley Medical Hospital - San Jose, CA

January 2015 to February 2019

• Assist patients in Verification of health benefits and registration of scheduled appointments

• Schedule all medical appointments stress test, X-ray, pulmonary sleep studies prepare and follow up on all Referrals for the Attending Physicians and nurses

• Mail out referrals and fax all appointments too patients Education

National Holistic Institute - San Jose, CA

January 2014 to January 2016

High school diploma or GED

Skills

• Therapy

• Customer Service

• Call Center (6 years)

• Medical Billing

• Live Chat

• Medical Coding

• Insurance Verification

• Warehouse Management

• Medical Scheduling

• Medical Imaging

• Patient Care

• CPT Coding

• Zendesk

• Customer support

• Operating systems

• Google Ads

• Medical Records

• EMR Systems

• ICD-10

• Data Entry

• Social Media Management

• Search Engine Optimization (SEO)

• WordPress

• Medical Terminology

• ICD-9

• Medicare

• Microsoft Excel

• Typing

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Attention to detail — Completed

March 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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