Administrative Assistant Collections Representative

PROFESSIONAL SUMMARY

WORK HISTORY

IMIRIA LADSON

Freeport, NY 11520

631-***-**** - *********@*****.***

Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills. 10/2022 to Current Medical Biller and Coder

Idina Health, Inc. – Lake Worth, FL

Communicated with insurance providers to resolve denied claims and resubmitted.

Posted payments and collections on regular basis.

Filed and updated patient information and medical records. Collected payments and applied to patient accounts. Reviewed patient records, identified medical codes and created invoices for billing purposes.

Prepared billing statements for patients and verified correct diagnostic coding. 08/2020 to 10/2021 Account Receivables/Collections Representative Sunrise Credit Services Inc. – Farmingdale, NY

Negotiated to collect balance in full.

Processed payments and contracts on accounts.

Counseled debtors on payment options and arranged installment agreements. Resolved challenging situations with friendly but firm strategies. 10/2017 to 05/2020 Administrative Assistant

Tristate Towing Equipment – Westbury, NY

Managed and responded to correspondence and inquiries from customers and vendors.

Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Generated invoices upon receipt of billing information and tracked collection progress.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

03/2008 to 09/2015 Optician Assistant

EDUCATION

REFERENCE

SKILLS

Dubin Optical – Jamaica, NY

Kept work areas clean, organized and safe to promote efficiency and team safety. Received and submitted cash, credit and check payments. Answered central telephone system and directed calls accordingly. Resolved customer problems and complaints.

Confirmed appointments, communicated with clients and updated client records. 05/2014 to 07/2015 Medical Receptionist

Mount Sinai Family Medicine – Oceanside, NY

Adhered to strict HIPAA guidelines to protect patient privacy. Coordinated patient scheduling, check-in, check-out and payments for billing. Managed multi-line phone system and pleasantly greeted patients. Helped patients complete necessary medical forms and documentation. 10/2022 Certification: Medical Billing And Coding

Access Careers - Hempstead - Hempstead, NY

06/2008 High School Diploma

Freeport High School - Freeport, NY

References are available upon request.

Medical claims coding

Insurance claims analysis

Complaint resolution

Word processing

AR/AP

Patient charting

QuickBooks proficient

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