Warehouse Supervisor Customer Service
Resume:
LYNWOOD WILSON
Stone Mountain, GA *****
************@*****.***
OBJECTIVE
Over 15 years of experience in a supervisory role with proven results in inventory management as well as shipping and receiving.
Managed a multi-million dollar company making sure inventory was received, stocked, and shipped out correctly.
Excel in organizing and coaching personnel to work effectively as a team with emphasis on great customer service.
EXPERIENCE
Tomco System
Warehouse Supervisor – Loganville, GA
2013-Present
Overseeing the warehouse making sure receiving, shipping, and material handling are done the right way and in a timely manner.
Ensures work orders are correct and fully completed and that all stock has been allocated to the job correctly.
Conducting daily inventory cycle counts.
Working with customers making sure they receive the best service and is happy.
Restaurant Depot
Inventory Control Manager – Riviera Beach, FL
2008-2013
Met and surpass inventory goals by improving inventory from 72% to 90% accuracy by implementing an effective cycle counting policy.
Reorganized layout of the store floor to maximize space and showcase weekly sell items.
Conducting employee training on inventory control procedures and policy.
Completed required inventory counts and drafted reports detailing shrinkage.
Ordered low stock items, transferred stock between fellow stores.
Helped front end out with ringing customers up, and doing the end of the night drops.
Pyramid School Products
Shipping and Receiving Manager – Tampa, FL
2002-2008
Unloaded and loaded trucks, checked every item coming in and going out to insure the accuracy and quality.
Organized shipment schedules and storage layout.
Coordinated shipments between customers and vendors.
Inventoried and rotated stock for FIFO usage
Hired, trained, and mentored new warehouse associates.
EDUCATION
Associates in Business Administration
Kaplan University – GPA 3.4
June 2016
AWARDS AND ACKNOWLEDGEMENTS
Over 20 years shipping and receiving
12 years of Microsoft Office
6 years experience with six sigma
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