Service Agent Customer

SUMMARY:

I am a highly motivated individual with exceptional salesmanship, leadership, analytical, and decision-making skills. I excel in using creative and innovative processes and techniques to achieve outstanding results.

Experience:

Parker and Sons - Home Depot Business Development Agent

Successfully generated leads while at Home Depot.

Consumer Cellular - Utilized strong sales and troubleshooting skills to sell and troubleshoot cell phones while interacting with customers over the phone. - Demonstrated excellence in upselling and consistently met sales targets.

Clearlink Call Center - Inside Sales Representative

- Provided top-notch upselling services for Centurylink Internet, Direct TV, Vivint Smart Home, and AT&T products and services. - Ensured customer satisfaction by providing outstanding customer service.

Impala Warehousing - General Manager of Port Operations

- Successfully managed and oversaw all port operations, including loading, unloading, and logistics of cargo ships. - Directly managed 800 personnel and liaised effectively with ship captains and mine owners and managers. - Successfully increased loading and unloading speed significantly using created methods of unloading and loading.

0CUPA Port Operations - Supervisor

- Effectively supervised the unloading and loading of cargo containers, including the assignment of duty for workers.

- Managed approximately 200 people and ensured the smooth running of port operations.

Octopus's Garden Marketing and Sales Manager - Developed and implemented successful marketing and sales strategies for Octopus's Garden, resulting in a significant increase in sales. - Recruited and managed personnel to ensure the smooth running of the business.

Advanced Materials Research Center - Writer, Translator, Editor, Proofreader of Scientific Works -Successfully wrote, translated, proofread, and edited scientific articles for publication in scientific journals.

Travelbridge Travel Agency - Sales Agent

- Effectively sold and booked vacation packages over the phone.

- Ensured accurate billing of clients through the use of computer systems.

Villa del Palmar Hotels - Sales and Customer Service Agent, Inbound and Outbound - Successfully sold and booked vacation packages through inbound and outbound sales methods.

- Effectively sold timeshares and provided top-notch customer service to clients.

- Also worked as Outside Sales Agent for Timeshares and Vacation Packages

- Utilized strong sales skills to sell vacation packages and timeshares to clients.

Achievements:

- Successfully translated the "World of Materials Science" books of Northwestern University for use in Latin American schools.

- Successfully translated and edited numerous scientific works for publication in scientific journals in the US and Europe.

- Successfully designed and fabricated portable solar-powered backpacks

that power cell phones, fans, and lights for an extended period of time.

- Successfully set up own shops in tourist markets abroad, such as the marina of Puerto Vallarta, and successfully sold products.

Education:

- Completed 3 years of studies in physics at the University of Utah.

- Completed additional Master's level studies in math, physics, and chemistry at the Advanced Materials Research Center.

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