Service Representative Call Center
Resume:
Kimberly Carlton
United States
******************@*****.***
#readytowork
Willing to relocate to: Wilmington, NC
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
The Results Companies - Jacksonville, NC
October 2019 to Present
I have two year’s working in a call center taking multiple different calls. I started off taking calls from a department store now in the medical field.
Customer Service Representative
ContactUS Communications
June 2018 to Present
I am taking calls helping customers place,cancel,track their orders. Bus Driver/Substitute Teacher
Duplin County Schools - Kenansville, NC
August 2015 to June 2017
As a bus driver I was responsible for picking up and dropping off kids. I had to keep the bus clean and turn in paper work as needed. As a substitute teacher I followed the lesson plan left by the Teacher. Crew Leader
Hardees - Wallace, NC
July 2014 to August 2016
I worked on back line as a cook and also up front taking orders,working drive thru. I have a combined 10 years or more of manager experience.
Cashier/Manager
Hardee's - Warsaw, NC
August 2001 to August 2005
As cashier waiting on customers,making biscuits,making sandwiches.as a manager I ran the restaurant. I made bank deposits, opened and closed restaurant. I learned how to do paperwork. Education
Some college in Business Management
Miller-Motte College - Jacksonville, NC
June 2019 to Present
None in Heritage Program
Mount Olive College - Mount Olive, NC
August 2008 to March 2010
Some college
Skills
• Customer Service
• CSR
• Customer Care
• Call Center
• Customer Support
• School Bus Driving
• Restaurant Management
• Shift Management
Assessments
Customer Service Skills — Familiar
December 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/l8kg5crbfmfmca5o Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have worked in multiple job setting including retail,school and most recently a call center. I enjoy learning new things and meeting new people. I am a hard worker and catch on quickly. I have been a Shift leader. I am available to work days or mid shift hours. I currently work until 10 pm but is looking for something that I can get off a little earlier.
Contact this candidate