Service Rep Dollar General
Resume:
Tradeidra Morgan
Byram, MS *****
*******************@*****.***
Education
Terry High School: Terry, MS
GPA 3.5
Hinds Community College: Raymond, MS
GPA 3.0
2020-2022
Hinds County Career & Technical Center: Raymond, MS – 2017
Skills USA Member 2016 -Present
Law & Public Safety I 2016-2017
Law & Public Safety II 2017-2018
●Promotion Bulleting Board
●CERT (Community Emergency Team) State Certification
●NIMS (National Incident Management System) National Certification
●CPR Certified
Experience
●Dollar General-Assistant Supervisor 2020-2021
oManage the shift
oCalculate money at the end of shift
oResolve customers issues
●Alorica- Customer Service Rep 2021-Present
oResolve customer issues
oDe-escalate the calls
oMaintain and update customer information
Skills
●Customer Services
References Available Upon Request
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