Maintenance Technician Customer Service
Resume:
Thoai Le
**** ******** **, *** ****** WA *****
*****.**@***.***
Summary
Skill in Solid Work, AutoCAD, AutoDesk Inventor, MS Office and Machining.
Knowledgeable in Mechanical Engineering Sciences: Statics, Dynamic, Mechanics of Materials, Fluid Mechanics, Engineering Analysis, Intro to Nuclear, Thermodynamic and Machine Design.
Leadership and people skills in term of motivate staffs to perform at their best abilities to increase productivity.
Fast learner and strong team collaboration skill in term of working with team members to achieve project goal.
Education
B.S. Mechanical Engineering
Washington State University, WA
G.P.A 3.67
Anticipate May 2024
AAS-DTA Associate in Arts and Sciences
Tacoma Community College
Concentration in Mechanical Engineering major.
2022
Career History
Driver, Uber
• Achieved and maintained a high Uber rider rating.
• Followed navigational directions from GPS, calculated the right fare, and executed multiple administrative tasks as required.
• Maintained vehicle clean and provided all time excellent customer service.
• Communicated with passengers and transported them to and from their desired destinations, ensuring the great customer experience.
• Demonstrated the ability to remain calm in stressful situations.
Help Desk Assistant, Tacoma Community College
• Assist students with Microsoft Office and other programs installed on the computer in the Information Commons.
• Routine computer maintenance.
• Provided the security of college equipment.
• Maintain regular attendance and punctuality with agreed upon work schedule.
June 2022 – Present
2021-2022
Maintenance Technician, Tacoma Community College
• Perform trouble shooting and diagnostics on equipment.
• Comprehensive knowledge of small repair around the campus.
• Skilled in using power and hand tools.
• Flexible and has the ability to stand up to eight hours per shift and handle multiple tasks.
2019-2021
Awards and Achievements
Honored student at Tacoma Community College.
Awarded the Robert B. Stewart Memorial Scholarship.
High rating Uber driver by keeping vehicle clean and ensuring customer satisfaction.
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