Arean Hearn
Excellent Customer Service People Skills
Houston, TX 77075
************@*****.***
This is the description under the headline.
Authorized to work in the US for any employer
Work Experience
Food Runner
Topgolf
November 2016 to Present
At Topgolf, I make sure the guest gets friendly and generous customer service. As for the technical side of the job, I deliver hot, freshly prepared food to the guest with over-the-top energy and urgency. Mail Sorter
UPS
November 2019 to January 2020
I was responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. At times, my position required me to use heavy machinery to complete the task. This was a very fast- paced job and required a lot of physical moments.
Starbucks Barista
Starbucks
May 2016 to October 2019
I was responsible for making beverages and preparing the customer's food orders, cleaning and stocking the store. As a Barista, I was required to do all of these tasks quickly and efficiently while making sure to form good customer relationships.
Internship
Habitat for Humanity ReStore - Workforce Solution Paid Internship June 2016 to August 2016
As an intern, I worked in the non-profit community in a variety of functions that supported Habitat's mission. I was exposed to working on meaningful, relevant projects while developing my professional skills in customer service. This was a part-time summer job at the ReStore in Webster, TX. Stock Clerk
CVS - Easter Seals Paid Intership
June 2015 to August 2015
I was responsible for making sure the shelves, bins, displays, storage, and aisles were properly stocked so that customers could find and purchase the merchandise they were looking for. Education
High School Diploma in All subjects
Clear Brook High School - Friendswood, TX
August 2011 to June 2015
Skills
• Load & unload (Less than 1 year)
• Busser (5 years)
• Host/Hostess (5 years)
• Barista Experience (3 years)
• Serving Experience (5 years)
• Food Service
• Retail Sales
• Computer Skills
• Packaging
• Customer service
Certifications and Licenses
Texas Alcoholic Beverage Commission - TABC
September 2022 to September 2024
Recertification is required every 2 years.