Service Representative Customer
Resume:
Amber Richards
Dallas, TX *****
***********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Patient Services Representative
Collaborative Imaging - Plano, TX
May 2021 to January 2023
Assisted patients with paying medical and hospital bills, submitted claims out to proper insurance and made sure all patient needs and concerns were met. Team Lead/Customer Service, Course Materials
University of Texas at Arlington - Arlington, TX
August 2014 to May 2021
Working in a college bookstore helping students with getting proper books, processing online orders, picking pulling processing and shipping orders. Retail cashier, opened closed store. Verified their financial aide if any and helped with alternative pay options. Online Customer Service Representative
MCLENNAN COMMUNITY COLLEGE - Waco, TX
August 2014 to December 2018
Working in a college bookstore helping students with getting proper books, processing online orders, picking pulling processing and shipping orders. Retail cashier, opened closed store. Account billing, end of month billed school that charged on House Account. Billed out to VA and made sure all accounts were submitted and paid.
Verified their financial aide if any and helped with alternative pay options. Customer Service Representative
C3/CustomerContactChannels - McGregor, TX
February 2014 to June 2015
Assisted customers with billing questions and medications. Helped with payments and payment arrangements.
Education
High school diploma
A J Moore Academy - Waco, TX
August 1995 to June 2001
Skills
• Customer Service Representative (10+ years)
• Accounts Receivable (4 years)
• Retail Sales (10+ years)
• Management (5 years)
• Accounts Payable
• Bookkeeping (10+ years)
• Financial Report Writing
• Office Management
• QuickBooks
• Financial Analysis
• Administrative experience
• Customer service
• Accounting
• Human resources
• Account Reconciliation
• Auditing
• Payroll
Additional Information
I enjoy working with people and helping in getting things done that will help in benefiting that person
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