Manager Assistant Customer Service

Bedford Thomas

**** *. **** ******

Broadview, IL 60155

Mobile Contact: 708-***-****

EDUCATION and TRAINING:

Graduate of Proviso East High School,

*** *. *** ******

Maywood, IL 60153

SUMMARY OF QUALIFICATIONS:

Exceptional problem solver, driven to succeed with strong interpersonal and negotiation skills;

Superb mentor inspiring co-workers to maintain peak performance and high productivity levels while

simultaneously maintaining high morale across the board;

Assumes both authoritative and democratic leadership; able to turn vision into reality;

Boundless energy, capable of adapting to many roles simultaneously and swiftly;

Excellent communication and presentation skills;

Profound experience working within the waste management industry;

Profound experience working within the restaurant industry;

Familiar with safety training procedures associated with waste management;

Ability to meet client deadlines while maintaining quality standards;

Vast knowledge of waste management equipment, maintenance and operational procedures; and

Reliable and dedicated worker.

EMPLOYMENT HISTORY:

American Recycling and Disposal, Maywood, IL.

Position Held: Waste Manager Assistant

April 2016 – Present

Performing internal audits to ensure implementation of quality standards;

Training and mentored new hires;

Assisting with collection route schedules;

Responding to emergencies;

Ensuring safety standards are followed; and

Ensure proper maintenance of waste collection equipment.

Bedford Thomas

Employment Continued

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Priscilla’s Ultimate Soul Food Restaurant, Hillside, IL.

Position Held: Front Line Cashier

January 2013 – April 2016

Welcomed customers as they arrive at the order counter;

Took orders by punching them into the POS database and repeating orders to ensure accuracy;

Received cash or process credit card/debit card payments in exchange for meals sold;

Relayed orders to the kitchen so that they can be prepared immediately;

Prepared orders when needed by constantly checking the order slip for accuracy;

Assembled orders and pack them in a safe manner;

Ensured that condiments such as sauces and napkins are added to the packaged food items; and

Assembled meals on a tray to the customers dining in and/or taking orders to go.

Phillips Flowers, Naperville, IL.

Position Held: Front Line Assistant

June 2010 – January 2013

Welcomed customers as they arrive at the order counter;

Strong sales experience;

Understanding of inventory needs for a floral shop;

Great rapport with suppliers;

Excellent Customer Service Skills;

Reliable and dedicated worker;

Clean driving record;

Able to replicate floral arrangements accurately;

Experience maintaining online order protocol; and

Worked the sales floor helping customers to pick out arrangements and finalizing sale.

Professional References Provided Per Your Request.

Contact this candidate