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SHANICE TRAIL

PROFESSIONAL EXPERIENCE

PROFESSIONAL SUMMARY

345-***-****

adwya0@r.postjobfree.com

Natures Circle

Beach Bay

Bodden Town

Grand Cayman

A highly organized and hard-working individual looking for a responsible position to gain practical experience. To make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and customer experience. Professional and ready to deliver excellence, timeliness and keen attention to detail.

Your Choice Janitorial 04/2022 - Present

Hard and Soft Skills

Great Communication Skills

Teamwork Skills

Organizational Skills

Customer Service

Data Management

Telephone Etiquette

Customer Retention Skills

Cosmetology

Cleaning & Maintenance

Language

English

Janitor

References

Available upon request

Hairstylist

D & G Beauty Salon 09/2021 - 03/2022

Equal Beauty Salon 07/2021 - 08/2021

Clean and supply designated building areas (dusting, sweeping, mopping, cleaning ceiling vents, restroom cleaning etc). Perform and document routine inspection and maintenance activities.

Carry out heavy cleansing tasks and special projects. Notify management of occurring deficiencies or needs for repairs. Stock and maintain supply rooms, cooperate with the rest of the staff.

Conversed with clients to better understand their requirements and made suggestions for improving their appearance.

Cut, style and braid hair and do scalp treatments. Performed massages to the scalp, detangled and blew dry hair as required where necessary.

Managed and updated client records with the highest level of confidentiality.

Stay updated with knowledge of current beauty trends. Hairstylist

Converse with clients to better understand their requirements and make suggestions for improving their appearance.

Cut, style, perm, install and braid hair and do scalp treatments. Maintain a safe work environment to make compliance with health and safety standards.

Remain knowledgeable of current beauty trends.

EDUCATION

Cashiering Level 1 Certificate

6 CSEC Subjects

Distinction College 01/2012 - 03/2012

Old Harbour High School 09/2006 - 08/2011

Superior Drywall 05/2022 - 09/2022

OTHER WORK EXPERIENCE

St. Jago Pharmacy Customer Service Representative 05/2018 - 08/2018 Ibex Global Customer Service Representative 08/2017 - 03/2018 Sutherland Global Services Customer Service Representative 10/2015 - 07/2016 Alorica Call Centre Customer Service Representative 12/2014 - 10/2015 Janitor

Removed dust, dirt, scuff marks and smudges.

Dusted ceilings and light fixtures also cleaned baseboards, door and window frames. Gathered and removed rubble, dirt and hazardous waste from the construction sites. Cleaned and maintained all assigned newly constructed and renovated buildings. Liaised with the line manager to ensure there were sufficient cleaning products at all times.

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