Service Representative Customer
Resume:
Contact
Phone
Address
SHANICE TRAIL
PROFESSIONAL EXPERIENCE
PROFESSIONAL SUMMARY
****************@*****.***
Natures Circle
Beach Bay
Bodden Town
Grand Cayman
A highly organized and hard-working individual looking for a responsible position to gain practical experience. To make use of my interpersonal skills to achieve the goals of a company that focuses on customer satisfaction and customer experience. Professional and ready to deliver excellence, timeliness and keen attention to detail.
Your Choice Janitorial 04/2022 - Present
Hard and Soft Skills
Great Communication Skills
Teamwork Skills
Organizational Skills
Customer Service
Data Management
Telephone Etiquette
Customer Retention Skills
Cosmetology
Cleaning & Maintenance
Language
English
Janitor
References
Available upon request
Hairstylist
D & G Beauty Salon 09/2021 - 03/2022
Equal Beauty Salon 07/2021 - 08/2021
Clean and supply designated building areas (dusting, sweeping, mopping, cleaning ceiling vents, restroom cleaning etc). Perform and document routine inspection and maintenance activities.
Carry out heavy cleansing tasks and special projects. Notify management of occurring deficiencies or needs for repairs. Stock and maintain supply rooms, cooperate with the rest of the staff.
Conversed with clients to better understand their requirements and made suggestions for improving their appearance.
Cut, style and braid hair and do scalp treatments. Performed massages to the scalp, detangled and blew dry hair as required where necessary.
Managed and updated client records with the highest level of confidentiality.
Stay updated with knowledge of current beauty trends. Hairstylist
Converse with clients to better understand their requirements and make suggestions for improving their appearance.
Cut, style, perm, install and braid hair and do scalp treatments. Maintain a safe work environment to make compliance with health and safety standards.
Remain knowledgeable of current beauty trends.
EDUCATION
Cashiering Level 1 Certificate
6 CSEC Subjects
Distinction College 01/2012 - 03/2012
Old Harbour High School 09/2006 - 08/2011
Superior Drywall 05/2022 - 09/2022
OTHER WORK EXPERIENCE
St. Jago Pharmacy Customer Service Representative 05/2018 - 08/2018 Ibex Global Customer Service Representative 08/2017 - 03/2018 Sutherland Global Services Customer Service Representative 10/2015 - 07/2016 Alorica Call Centre Customer Service Representative 12/2014 - 10/2015 Janitor
Removed dust, dirt, scuff marks and smudges.
Dusted ceilings and light fixtures also cleaned baseboards, door and window frames. Gathered and removed rubble, dirt and hazardous waste from the construction sites. Cleaned and maintained all assigned newly constructed and renovated buildings. Liaised with the line manager to ensure there were sufficient cleaning products at all times.
Contact this candidate