Home Customer Service

Bonnie L. Weaver

**** ******* ***** **** * Ames Iowa 50014/ 447-***-****

515-***-****/*************@*****.***

Summary

Seeking a position as a Work from Home Customer Service Representa

–tive for company offering long term career option, giving me the opportunity to share my 27 years of quality problem solving skills. Always using optimal active and reflective listening using keyword playback, product encouragement and upselling, excellent time management via phone and personal empathetic nature to product a unique valuable experience every call.

Core Competencies

Time Management Vision as a Customer Problem Solver Positive/Professional Language Patience Clear Communication Experience

Various Retail Establishments and Client/Customer care positions 1987- 2020

Available Upon Request

Lead, Cashier, Management

Providing assistance with phone orders, returns, solving any issues with product purchases, establishing relationships with customer to provide ongoing success and support.

Education & Training

American College of Healthcare Sciences 3.6 GPA Oct 2022- April 2023 Wellness Coaching- Certificate

Southside Virginia Community College Computer Information Systems 1992-1993 3.0 GPA Coursework

Cumberland High School Graduate 1981-1987 Major Business Education 4 years

Army Bootcamp Graduate Ft Dix NJ 1989-1990

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