Service Representative Games Dealer

CHARISSE RUMBOLZ

Salem, OR ***** 503-***-**** **********@*******.***

Experienced customer service representative with over ten years of experience in entertainment industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Cash Handling

Guest service

Multitasking Abilities

Cultural Awareness

Data Entry

Telemarketing Expertise

Table Games Dealer, 05/2013 to 09/2021

Chinook Winds Casino Resort – Lincoln City, OR

Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won. Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.

Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation. Table Games Dealer, 09/2004 to 04/2012

Spirit Mountain Casino – Grand Ronde, OR

Monitored players during each hand to identify possible cheating or other unscrupulous behavior. Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently. Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.

Other Work History

Available Upon Request

Portland Community College - Portland, OR

Fort Wright College - Spokane, WA

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

Universal College of Beauty - Tigard, OR

American Airlines Flight Service Training

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