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Salesforce Administrator Admin

Location:
Bellevue, WA
Posted:
May 07, 2023

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Resume:

Work History

Hardworking and passionate job seeker with strong problem solving skills

eager to secure entry-level salesforce administrator position. Ready to help team achieve company goals.

Salesforce Administrator Trainee

AJ Skill Development, Chennai, India

Undergone professional salesforce admin training

Configured various aspects of salesforce platform by working with standard/custom objects, fields, list views, tabs and records.

Designed and deployed custom tabs, validation

rules, page layout, record types to suit business

needs.

Implemented many-to-many relationships and

created junction objects to implement roll-up

summary fields to aggregate data from child

records on parent.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom objects.

Hands on experience in maintaining sales cloud and service cloud, as well as building custom reports and dashboards.

Implemented data security such as OWD, user

accounts, sharing rules, permission sets, user roles and profiles, field level security, public groups, list views etc.

Designed and deployed approval processes,

assignment/escalation/auto-response/workflow

rules, process builder and lightning flows for

automating business logic.

Hands on experience in using data import wizard,

data service export, data loader and bulk import or export of data from salesforce objects and data.

2023-01 -

Current

Lead Analyst

Merkle, Coimbatore, India

Designed and programmed online market research

surveys using IBM Dimensions software to meet

2019-03 -

2022-11

Salesforce

Administrator

Subhasini

VM

Contact

Address

Bellevue, WA 98005

Phone

425-***-****

E-mail

subhasinivm97.salesforce@g

mail.com

LinkedIn

https://www.linkedin.com

/in/subhasini-vm-9b8a35160

WWW

https://trailblazer.me

/id/subvm1

Skills

MS Office (PowerPoint,

Excel, Word)

Very Good

Salesforce Certified

Administrator

Excellent

English

Excellent

Survey Programming

Excellent

Education

Accomplishments

project needs, client requirements, and business

objectives.

Communicated with product teams and clients to

gather requirements, resolve issues, and provide

actionable insights to stakeholders throughout

project lifecycle.

Followed standard procedures and guidelines,

prioritized tasks, reviewed project requirements,

utilized tools and systems, and maintained

communication and operational protocols to ensure

successful project completion.

Mentored and trained junior survey programmers to

ensure high-quality survey programming and

delivery, including guidance on survey design and

programming best practices and troubleshooting

technical issues as needed.

Adapted work schedule to accommodate different

time zones based on client requirements.

Demonstrated relevant domain knowledge,

effective communication, continuous learning

mindset, strong interpersonal skills, result-oriented approach, excellent decision-making ability,

customer-centricity, quality orientation, process- centricity, and teamwork skills to deliver high-quality job performance.

Bachelor of Engineering: Electronics and

Communication Engineering

Karpagam College of Engineering - Coimbatore

2014-08 -

2018-05

Recognized as Employee of the Month five times for consistently delivering high-quality results and

exceptional client service.

Rapidly advanced from Associate Analyst to Lead

Analyst, receiving three promotions in a short span of time.

Certifications

Earned over 20 Superbadges and accumulated

more than 50,000 points on Salesforce Trailhead.

Salesforce Certified Administrator



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