Work History
Hardworking and passionate job seeker with strong problem solving skills
eager to secure entry-level salesforce administrator position. Ready to help team achieve company goals.
Salesforce Administrator Trainee
AJ Skill Development, Chennai, India
Undergone professional salesforce admin training
Configured various aspects of salesforce platform by working with standard/custom objects, fields, list views, tabs and records.
Designed and deployed custom tabs, validation
rules, page layout, record types to suit business
needs.
Implemented many-to-many relationships and
created junction objects to implement roll-up
summary fields to aggregate data from child
records on parent.
Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to custom objects.
Hands on experience in maintaining sales cloud and service cloud, as well as building custom reports and dashboards.
Implemented data security such as OWD, user
accounts, sharing rules, permission sets, user roles and profiles, field level security, public groups, list views etc.
Designed and deployed approval processes,
assignment/escalation/auto-response/workflow
rules, process builder and lightning flows for
automating business logic.
Hands on experience in using data import wizard,
data service export, data loader and bulk import or export of data from salesforce objects and data.
2023-01 -
Current
Lead Analyst
Merkle, Coimbatore, India
Designed and programmed online market research
surveys using IBM Dimensions software to meet
2019-03 -
2022-11
Salesforce
Administrator
Subhasini
VM
Contact
Address
Bellevue, WA 98005
Phone
subhasinivm97.salesforce@g
mail.com
https://www.linkedin.com
/in/subhasini-vm-9b8a35160
WWW
https://trailblazer.me
/id/subvm1
Skills
MS Office (PowerPoint,
Excel, Word)
Very Good
Salesforce Certified
Administrator
Excellent
English
Excellent
Survey Programming
Excellent
Education
Accomplishments
project needs, client requirements, and business
objectives.
Communicated with product teams and clients to
gather requirements, resolve issues, and provide
actionable insights to stakeholders throughout
project lifecycle.
Followed standard procedures and guidelines,
prioritized tasks, reviewed project requirements,
utilized tools and systems, and maintained
communication and operational protocols to ensure
successful project completion.
Mentored and trained junior survey programmers to
ensure high-quality survey programming and
delivery, including guidance on survey design and
programming best practices and troubleshooting
technical issues as needed.
Adapted work schedule to accommodate different
time zones based on client requirements.
Demonstrated relevant domain knowledge,
effective communication, continuous learning
mindset, strong interpersonal skills, result-oriented approach, excellent decision-making ability,
customer-centricity, quality orientation, process- centricity, and teamwork skills to deliver high-quality job performance.
Bachelor of Engineering: Electronics and
Communication Engineering
Karpagam College of Engineering - Coimbatore
2014-08 -
2018-05
Recognized as Employee of the Month five times for consistently delivering high-quality results and
exceptional client service.
Rapidly advanced from Associate Analyst to Lead
Analyst, receiving three promotions in a short span of time.
Certifications
Earned over 20 Superbadges and accumulated
more than 50,000 points on Salesforce Trailhead.
Salesforce Certified Administrator