Service Advocate Customer
Resume:
*********************@*****.***
www.twitter.com/wsurig5o
SAV 1, Parañaque City
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W H I T E P L A T E S C A T E R I N G S E R V I C E S Professional Communciation Skills
Time Management
Excellent Attention to Details
Typing/Active Listening Skills
Senior High School - HUMSS
Olivarez College - Parañaque
2016-2018
The Humanities and Social Sciences are
the study of human behavior and
interaction in social, cultural,
environmental, economic and political
contexts
College - Bachelor of Arts Major in
Psychology
Olivarez College - Parañaque
2016-2018
The specialty of industrial-organizational
psychology (also called I/O psychology) is
characterized by the scientific study of
human behavior in organizations and the
work place.
HEAD WAITER/WEDDING SINGER
JANUARY 2019 - DECEMBER 2020
Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit.
They are responsible for the customer's experience. Head waiters/waitresses coordinate all actions involving customers such as welcoming guests, ordering, delivering the food & beverages and supervise financial transactions
Hired by guests/clients to serenade them before, during and after event. I am ambitious and determined. I thrive on difficulty and continuously establish goals for myself so that I have something to strive towards. I am not content with settling, and I am continuously looking for ways to improve and attain excellence. W E N D E L L S U R I G A O
A P P L I C A N T
TELEPERFORMANCE - SUCAT
CUSTOMER SERVICE ADVOCATE
Handle customer complaints.
Provide appropriate solutions and alternatives within the time limits. Follow up to ensure resolution.
Keep records of customer interactions, process customer accounts. File documents.
Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
NOVEMBER 2022 - MARCH 2023
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