Service Representative Customer

Problem resolution Customer service

Documentation

Samone Stewart

**** *******, *******, ******** *****,

313-***-****, ************@*****.***

Professional Summary Results-driven customer service professional focused on delivering exceptional support for diverse needs. Successful at resolving conflicts to maximize customer satisfaction. Offers strong background in customer relations.

Skills

Experience OCTOBER 2019 - FEBRUARY 2021

Customer Service Representative

DTE Highland Park, Michigan

Protected customer and company information with strict use of established security procedures.

Investigated and resolved customer concerns related to order inquiries and delivery tracking.

Maximized satisfaction by anticipating needs and consistently offering expert support.

AUGUST 2015 - MARCH 2018

Adult Caregiver

Addington

Enhanced long-term care by helping to develop and execute care plans.

Improved well-being of patients by assisting with daily living needs and personal hygiene.

Offered care and companionship to homebound clients with varying mental and physical capacities.

Education JUNE 2004

Diploma

Mackenzie Highschool

JUNE 2024

Business

Wayne County Community College, Detroit, Michigan SS

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