Lead associate

EMMA HIVELEY

*** ****** ** **********, ** ***** · 815-***-****

***********@*****.***

EXPERIENCE

MARCH 2013 – AUGUST 2021

GWA/ICQA, THE HOme Depot

Worked at five different formats at The Home Depot. RDC, SDC, DFC, IFC, and MDO. Job duties such as loading, unloading trailers, receiving, putaway, replenishment, MHE/transport, cycle counting, and problem resolution. Participated in safety team, positive associate relation, and team depot. Worked as new associate coach and equipment trainer.

SEPTEMBER 2021 – JULY 2022

OPS MANAGER, Fedex

Started as package handler then promoted to ops manager within 4 months. Loading pups and flat trailers. As an ops manager, leads the team and communicate with other managers and line haul for next step of the process. Communicate with package handlers about safety and attendance policy and do No Call, No Show paperwork for HR to process termination.

MAY 2022 – OCTOBER 2022

STORE ASSOCIATE, Binny’s

Part time as cashier. Customer service job duties such as ensures all items are scanned, handled money, take customer’s information for discounts, stocking and facing.

October 2022-April 2023

Lead Associate, AmeriSourceBergen

Started as Warehouse Associate then took the opportunity to be a trainer. Promoted to Lead Associate to lead small group of people and sometimes lead other that are from other departments helping us in A-Frame department. Giving the team an update of the status, call them to the meeting, call them for channel jams or empty channels and call on overhead intercom for breaks and end of shift. Receive concerns from associates to communicate other shift/department associates such as inventory or relocate certain items and replenishment.

SKILLS

Sign Language

Crown Lift Equipment

Microsoft Office

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