Technical Support Agent
Resume:
Keisha N. Manning
Objective: I am seeking a company where i can use my
experiences and education to help the company meet and
surpass its goals.
Dallas, TX 75215
royalkeikreation19@gmail
Royalkei Kreations LLC Dallas,Tx
August 2020- Present
CEO, Head stylist
●Head Hairstylist
●Booking appointments and rescheduling
●Educating clients on Healthy hair habits, providing a safe and clean environment for all clients
●Running multiple social sites to promote business and more…
Credit Management LP Coppell,Tx
Feb 2018-Jan 2020
Third Party Collections
●Placed more than 100 calls daily
●Assisted customers in paying past due balances that have been sent to collections
●Educated debtors about money owed and consequences
●Provided stellar customer services while providing proper training to new hires
ADT Security Irving, Tx
March 2017-Jan 2018
EDO Specialist
●Made outbound calls and took inbound calls regarding dispatching, billing, mobile application information, website, and more
●First point of contact for customers enduring tragedy or false alarms
●Provided an excellent customers services by trouble shooting in addition to providing technical support
●Monitored License and Certification
AWARDS/Schools
Lincoln High School
●High school Diploma
Licensed as General Lines Agent
●Qualified for Life, Accident, Health and HMO
Ogle Hair, Skin & Nails
LANGUAGE
English
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