Lola Valdivia
Bakersfield, CA *****
*************@*****.***
As an employee I provide support with daily administrative tasks in a company. My typical responsibilities from sorting the correspondence to implementing and optimizing procedures, maintaining calendars, scheduling appointments, ordering supplies, and collaborating with other departments.
Authorized to work in the US for any employer
Work Experience
Agent
T.O.P Marketing - Bakersfield, CA
January 2019 to Present
Contributes information, ideas, and research to help develop marketing strategies. Helps to detail, design, and implement marketing plans. Maintains excellent relationships with clients through superior customer service.
Package Handler/Sorter
FedEx Ground - Shafter, CA
Education
Associate in Business Administration
San Joaquin Valley College - Delano, CA
August 2016 to December 2018
Skills
• Written and verbal
• Leadership skills
• Excel
• General computer skills
• Microsoft office
• Customer service
• Time management
• Office organization
• Receptionist
• Scheduling
• Filing
• Data Entry
• Billing
• Microsoft Word
• Microsoft
• Customer Service Skills
• Clerical
• Organizational Skills
• Inventory
• Management
• Outlook
• Housekeeping
• Maintenance
• Cleaning Experience
• Customer Relationship Management
• Sanitation
• Freight Experience
• Driving
• CRM Software
• Presentation Skills
• Account Management
• Project Management
• Marketing
• Business Development
Assessments
Customer Focus & Orientation — Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Proficient
Basic Computer Skills: PC — Highly Proficient
September 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Highly Proficient
Supervisory Skills: Interpersonal Skills — Proficient September 2019
Maintaining productive team relationships by identifying conflict and settling disputes. Full results: Proficient
Personality: Hard-Working — Highly Proficient
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Verbal Communication — Proficient
September 2019
Speaking clearly, correctly, and concisely
Full results: Proficient
Organizational Skills — Highly Proficient
December 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Customer focus & orientation — Proficient
September 2019
Responding to customer situations with sensitivity. Full results: Proficient
Management & leadership skills: Impact & influence — Familiar September 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.