Desk Agent Data Entry

TIRHAS JORDAN

**** ********* ***** **

Acworth, GA 30101

Primary: 314-***-****

**************@*****.***

Objective: To obtain a full time position in sales and customer service which will offer a variety of challenges and responsibilities where my abilities and skills can be fully utilized.

Education:

2003- 2006 Forest Park Community College Saint Louis, MO

• International Business

• Associate of Arts with Concentration: Communication

Language: Fluent in Tigrigna and Arabic

Relevant

Experience:

10/12 to 04/21 Unity Tax Service Saint Louis, MO

Tax Preparer / Receptionist

• Accepted Incoming calls and Data Entry

• Prepared and filed income tax returns

• Processed Invoice and Accepted payments

10/09 to 04/12 Instant Tax Service Saint Louis, MO

Tax Preparer / Receptionist

• Accepted incoming calls making appointments

• Prepared income tax returns and gave free quotes

• Filed clients’ returns and called clients with discount offers

10/05 to 01/07 Roberts Mayfair Hotel Saint Louis, MO

Front Desk Agent

• Answered incoming calls and assist guests with reservations

• Increased sales of rooms during busy schedule

• Checked guests in and out of hotel

01/03 to 03/04 Sheraton Westport Saint Louis, MO

Front Desk Agent

• Check guests in / out

• PBX – Answered incoming calls

• Assisted guests with directions

References Available Upon Request

Contact this candidate