Service Representative Customer

Jeffrey W. Spang

*** ******* ***** ****.*******@*****.***

Wyckoff, NJ 07481 201-***-****

As a successful oriented person work effectively with various customers to provide outstanding customer service. Have a broad experience in business and education. There are unique strengths and make me effective:

• Detail-oriented behind standard procedures

• Adaptable and flexible in work style

• Willing to “go the extra mile”

• Friendly attitude towards everyone

• Focused on achieving store goals

EXPERIENCE

Lowe’s Home Improvement, Butler, NJ 2018-Present

Cashier

• Offered exceptional customer service within the checkout process.

• Very successful in having customers take advantage of extended warranties.

• Assisted customers with new self-checkout.

• Recognized as Cashier of the month and year.

New Jersey School Districts

Elementary School Teacher 1985-1994, 2017-2018

• Substitute on a daily basis in various districts.

• Instructor for all subjects from kindergarten to eighth grade

• Wrote, directed play on Andrew Johnson’s impeachment trial

• Assisted a disabled high school sophomore with his studies Lakeland Bank, Pompton Plains, NJ 2016-2017

Teller

• Assist customers with a variety of banking transactions

• View webinars to increase knowledge of bank products

• Oriented customers with banking products.

Stop & Shop, Wyckoff, NJ 2015-2016

Cashier

• Responsible for processing customers purchases in a timely and accurate matter.

• Performed the duties of customer service representative when required. Lowe’s Home Improvement, Atlanta, GA 2012-2015

Cashier

• Offered exceptional customer service within the checkout process.

• Sold customers on frequency savings program that involves saving receipts.

• Very successful in having customers take advantage of extended warranties. EDUCATION

Lycoming College, B.A. History

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