Operations Manager Supervisor
Resume:
Enrique V. Marquez
************@*****.***
INTRODUCTION:
Motivated and highly efficient operations manager with more than 10 years of experience supervising and managing several branches.
EDUCATION:
Aug. ’90 – May ’94 Homer Hanna High School Diploma Brownsville, TX 78521
Sept. ’94 – May ’98 University of Texas Pan American Basics Edinburg, TX 78539
EXPERIENCE:
January’23 – March’23 Bert Ogden Nissan Service Advisor McAllen, TX. 78502
Attended Customer with any Express and Main Line services or issues with their vehicle.
Wrote up RO’s (Repair Orders) for either Express or Main Line Techs to work on units.
Responsible to sell other necessary due services on units to owners via email, text, & in person if available.
In charge of keeping in balance the drawer till from all work charges done on units and to maintain in balance and accurate as per charges rendered. April ’21 – June ’22 Excel Finance Operations Manager McAllen, TX 78501
Supervised 9 branch offices with a total of 18 employees.
Coordinated, planned and managed daily operations.
Responsible for completion of daily tasks and goals.
Conducted reviews and audits for all 9 branches.
Confirmed audits met company and state lending & collection regulations.
Held daily branch meetings.
Analyzed and developed effective measures for profit and growth.
Responsible for reviewing, completing, and submitting payroll.
Scheduled vacations and approved sick and absenteeism’s requests. Jan. ’01 – April ’21 Tiempo Finance Co. Inc. Operations Supervisor McAllen, TX 78501
Oversee day to day operations of four finance branches.
Organized the day to day operations of our corporate office.
Monitored the overall productivity of each branch.
Confirmed daily minimum standards were being attained.
Submitted daily operation updates to senior management.
Assisted HR Department with daily coordination of employees and administrators.
Assisted with accounts receivables, accounts payables and marketing. Certifications and Skills:
Situational Leadership Workshop I&II September 2011 Blanchard Management Essential Seminar April 2012
Team Leadership Workshop I&II August 2012
Skills:
Project Management; Operations and Employee Supervisor; QuickBooks; Microsoft Word and Excel; Scheduling; planning; training and quality and inventory control. References:
Daniel B. Strickland
President: Tiempo Finance Co., Inc.
Bruno De La Rosa
Manager: McAllen Finance
Toni Cantu
Internal Auditor: Excel Finance
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