Sales Lead Representative

Ashlyn Riley

251-***-**** **********@*****.*** Foley, AL 36535

EXPERIENCE

Sales Lead Manager, Under Armour, June 2020-December 2020

•Worked jointly with team members to assist with closing of leads.

•Responded to questions from customers after presenting key details about the company's products and services.

•Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Improved profitability by executing daily, weekly, and monthly floor plan changes.

•Analyzed major target markets and developed merchandizing strategies meeting needs of each group.

•Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.

•Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with accuracy rate.

•Trained and coached 12 sales associates.

Lead Zipline Guide, Hummingbird Ziplines, March 2015-October 2019

•Performed safety checks and routine maintenance on equipment to identify issues promptly.

• Enforced discipline and policies to protect safety of guests.

•Explained principles, techniques and safety requirements to guests to prevent injury.

•Helped guests enjoy zipping while ensuring adherence to protocol.

•Observed guest for signs of physical distress and stopped activity to administer care. Business Affairs Representative, Columbia Southern University, November 2008- January 2013

•Generated reports to assess performance and make adjustments.

•Responded to inquiries and enrollment requests made online, by phone or email. EDUCATION AND TRAINING

High School Diploma

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