CHERYL A. LEE

Oakland, CA. *****

510-***-****

Excellent customer service skills(26 yrs.), large cash handling experience,

Dept. Manager & Relief Manager experience, Bookkeeping skills

Highlights of Qualifications

> Microsoft Windows '2014', Word, Excel, Access, Outlook,

Quattro Pro

> Data Entry, spreadsheet tracking

> Touch Screen Registers

> Problem solving abilities

> Functions well under pressure

> Quick in learning new systems

Experience:

10/14-Current Safeway Inc., Oakland, CA.

BOOKKEEPER

Responsible for 20 registers, loan, pickup money

from cashiers, balance and reset registers,which includes auditing

registers, also fill coin mags. Research overages and shortages, reports to

management. Assist customers with Lotto, money orders and Western

Union. Handle large amounts of cash in excess of

$20,000 per day, also prepare for deposit. Handle private guard service

With pickup and drop off of cash, checks and coins.

All with no discrepancies.

01/21-10/14 Public Storage, Berkeley,CA.

RELIEF MANAGER

Assist the public with their storage needs by collecting

monies, checks and credit cards. Handle large amounts of cash. Execute

legal leases for storage, making sure .

customer understands all aspects of lease. Clean property as needed.

05/13-11/13

TARGET, Emeryville CA.

CASHIER

Assist customers at register, large cash handling, and credit

cards/checks.

05/07-01/12 CVS PHARMACY/LONGS DRUGS, Emeryville CA.

BOOKKEEPER - 2 yrs.

Successfully balanced 6 registers daily with no discrepancies,

researched overage/shortages

Reconciled accounts payable/receivable

HEAD CASHIER - 2 yrs

Perform managerial duties: perform voids, refunds and settle

disputes between cashiers/customers

Able to give change to multiple cashiers (including pharmacy);

train managers/cashiers on touch

Screen registers; also help train managers for other CVS stores.

COSMETICS MANAGER - 1 yr.

Responsible for 5 aisles of merchandise, order and keep

department stocked, perform inventory and

Push overstock. Handled resets in different depts., went on

reset teams to other CVS stores.

1/07-2/07 Laney College Bookstore, Oakland, CA.

CASHIER

Assisted students in buying schoolbooks, handled cash and

credit cards.

12/05 - 6/06 Internal Revenue Service, Oakland, CA.

CUSTOMER SERVICE REPRESENTATIVE

Answered calls in a Call Center environment regarding Employment

Law. Directed employers how to calculate figures, to obtain

forms, how to complete, and where to send forms also, where and

when to make timely deposits

7/03 - 12/03 Alameda County, Oakland, CA.

CLERICAL ASSISTANT

Varied duties include: GSA - Purchasing - Rearrange Purchase

order files (4 fiscal years), purged outdated manuals, filing

and back up Receptionist duties as needed. Dept. of Public

Health - Data entry of registration cards (entered approx. 50

cards an hour). Social Services - Data entry of backlogged

information (added, deleted, and changed 5,000 new entries in

one month). Clerk-Recorder (Cust. Svc. Unit) answered incoming

calls in a call center environment (50-100 calls a day),

instructing the public on how to place orders online. Clerk-

Recorder (Vitals/General Business) processed request for birth,

death, and marriage certificates by mail - which included

microfiche research, processing and validating of check/money

orders, and issuing of legal documents.

02/01 - 5/03 Department of Motor Vehicles, Oakland, CA.

CUSTOMER SERVICE REPRESENTATIVE

Answered incoming calls in a Call Center Environment(100 a

day), counseled public about Vehicle

Registration, amount due and where/when to pay. Instructed

public regarding Driver liscenses,

Suspensions, points, also explained laws of the road.

REFERENCES

10/14-Current Safeway Inc. Daryl Winnick

6310 College Ave. 510-***-****

Oakland, CA. 94618

01/21-10/14 Public Storage Pete Tarlian-District

Manager

1120-2nd St. 925-***-****

Berkeley,CA. 94710

05/05/13-11/13 Target Stores Human Resources

1551 40th St. 510-***-****

Emeryville, CA. 94608

05/07-01/12 Cvs/Longs Drugs Don Lepana

4349 San Pablo Ave 510-***-****

Emeryville, CA. 94608

12/05 - 6/06 Internal Revenue Service

www.theworknumber.com

1301 Clay St.

Oakland, CA.

7/03 - 12/05 Alameda County Barbara Segradell

1405 Lakeside Dr. 510-***-****

Oakland, CA. 94612

02/01 - 05/03 Dept. of Motor Vehicles Carrie Smith

5300 Claremont Ave. 510-***-****

Oakland, CA. 94609

Contact this candidate