Alma N. Roa
Jacksonville, Fl *2277
Objective: Diligent, hardworking individual seeking a position in a professional environment that will allow me to utilize my skills to grow with company that will challenge my potential.
Experience:
10/2022 – Present Goodwill, Jacksonville, Fl
Ensures excellent customer/donor relations.
Responsible for providing customers an excellent experience.
Greet all donors with respect while receiving their merchandise.
Provide them with a receipt of donations.
Complete all housekeeping tasks to ensure employees work in a safe environment.
Available to cover other donation centers when needed.
And engage in other duties asked to perform when needed.
12/2020 – 10/2022 CitiTrends, Jacksonville, Fl
Customer Experience
Training
Markdown Execution
Freight Execution
Ticketing issues
Damages
Stockroom Organization
Paperwork & COM Binder
Recovery
5/2020- Aug. 2022 Sav-A-Lot, Jacksonville, Fl
Cashier
Stock merchandise and produce
Checking in vendors
Customer service while on the floor
Inventory of damage items and discard them
2017-2020 Skylark Corp., New Brunswick, NJ
Bartender Assistant Manager of 2 shifts AM/PM for a total of 5 employees
Made sure coolers and all alcohol beverages were filled
Placed inventory orders of products needed
2014- 2017 Sally Beauty Supply, North Brunswick, NJ
6 Month Store Manager/Sales Associate
Key holder Open/Close Store
Stock and Reorders
2011-2013 Dollar Tree, North Brunswick, NJ
Assistant Manager
Front End and Floor Assistance Stocked
Inventory Control Assistance
Cashier
2000-2011 C.H. Martin, New Brunswick, NJ
Sales Representative
Cashier/Customer Assistance
Ensure Inventory Control Met Minimum Stock Requirements
2003-2007 Parking Authority, New Brunswick NJ
Security Guard/Booth Attendant
Patrolling streets, decks and parking lot both walking and in vehicle
Secure transportation of company money
Closing/Opening decks and directing traffic
Assisting patrons with questions or problems
Processing of patron parking fees
2006-2007 Rite Aid Pharmacy, New Brunswick, NJ
Customer Service Assistance
Inventory Control
Cashier, Stock
2002-2006 YMCA, New Brunswick, NJ
Court Appointed Child Care Provider
Helped Promote Child Development
Organizing and Planning of Child enhancing Activities
Education: 1996 Adult Learning Center, New Brunswick, NJ
Acquired GED
Skills: Fluent in English and Spanish
Detailed oriented, motivated, team player, responsible, organized and able to take initiative.
Personal Reference:
Brenda Martinez 732-***-****
Maryann Sartorius 908-***-****
Mary Lopez 732-***-****