RAGHAV VERMA ** Brushwood Dr,

Phone: +1-289-***-**** Brampton, ON, L6Y 6G6.

adwx0d@r.postjobfree.com

SUMMARY

Strong dedication to helping customers resolve issues and building a positive image of the company. Excel in both team environments and alone. Great ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers/customers.

HIGHLIGHTS

●Customer-oriented

●Strong Leader

●Supervisory Skills

●Training and Monitoring

●Good typing skills

●Skilled in Microsoft office applications

●Adaptable

●Staff Development talent

●Operational improvements

●Good decision-making skills

●Active listening and fluent English

EXPERIENCE

Library Volunteer

Public library

●Processed new materials, including books, audio-visuals materials, and computer software.

●Manage phone calls and correspondence (e-mail, letters, packages etc.)

●Create and update records and databases with personnel, financial and other data

●Assist visitors whenever necessary

●Performed clerical activities, such as answering phones, sorting mails, typing, word processing, photocopying, mailing out materials.

●Excellent organizational and leadership skills

Quick Books

Best price Convenient store

oEngaged the customers to feel welcomed to the store

oCustomer management and assistance for any queries related to the store

oHandled cash register

oRecorded transactions and collected payment (Cash/Debit/Visa) for purchased items

oOrganized bins next to cash counter and filled them with stock

oCleaned the cash area daily

oInformed customers about new launches or promotions to increase sales

Crew Member

Tim Hortons, Brampton.

oTook customer orders and handled payments.

oManage and taking Drive-Thru orders.

oMaking sure to maintain high accuracy mainly during peak hours.

oCreated orders according to the customer specifications.

oCleaning the area and coffee makers after the shift.

EDUCATION

CBSE Class of 12th Non-Medical- 2022,Kendriya Vidyalaya, No.1 JRC, India.

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