ROBERTA BROWN
GLENDALE, CA ***** • 857-***-**** • **********@*****.***
CERTIFIED NURSING ASSISTANT (CNA) with extensive professional experience delivering quality, ethical patient care to diverse populations in matrixed environments, including senior living, private practice, hospitals, and medical campuses. Highly accomplished, versatile patient care technician adept at performing basic patient-centered services, running diagnostics, and executing healthcare administration related to appointments, insurance, and prescriptions. Attentive, detail-oriented medical professional skilled at assisting healthcare teams in surgical, clinical, and administrative settings. AREAS OF EXPERTISE
ü Nursing Assistance
ü Prescriptions & Insurance
ü Appointment Scheduling
ü Transitional Patient Care
ü COVID-19 Screening
ü Activities of Daily Living
ü Healthcare Administration
ü Records Management
ü Interpersonal Skills
EDUCATION & CERTIFICATIONS
Coursework, Registered Nurse (RN): Los Angeles Pacific University (Currently Enrolled) Medical Assistant Diploma: Everest Institute
Nursing Assistant Certificate: Healthcare Solutions Business Administrative Assistant Certificate: Academy of Learning & Training CPR & Basic Life Support Certifications: American Heart Association PROFESSIONAL EXPERIENCE & ACCOMPLISHMENTS
• Provided step-down transitional care in hospital settings, regularly monitoring vital signs to safeguard health while delivering assistance for all patient requests and managing needs.
• Supported daily activities at assisted living facilities, including personal care, meal preparation, food shopping, medication management, and transportation; observed physical and mental health changes and created notes for medical documentation while reporting issues to case management teams.
• Interfaced with patients and families, utilizing interpersonal communication skills to inform families of terminal illnesses and other serious conditions in a compassionate and empathetic manner.
• Performed COVID-19 screenings, applying time management and multitasking abilities to successfully operate in a fast-paced, high-volume testing facility. CAREER HISTORY
All American Healthcare 2020 – 2021
Certified Nursing Assistant – Los Angeles, CA
Premier Medical Group Aya Healthcare: Travel Nursing Agency 2020 – 2021 Patient Care Technician – Los Angeles, CA
New England Sinai Hospital Cross Country Medical Staffing 2020 Patient Care Technician – Dorchester, MA
Landmark of Senior Living 2019 – 2020
Certified Nursing Assistant – Boston, MA
Cadbury Commons 2019 – 2020
Certified Nursing Assistant – Cambridge, MA
City Wide Home Care 2017 – 2020
Certified Nurse’s Aide – South Boston, MA
Worldwide Staffing Agency 2017
Certified Nursing Assistant – Chelmsford, MA
Wonder Star Staffing Agency 2016 – 2017
Certified Nursing Assistant – Randolph, MA