Administrative Assistant Customer Service
Resume:
Sheridan Mack
Denton, TX *****
************@*****.***
Looking to apply skills learned throughout my career and apply them to improve myself for your team .
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Work Experience
Washroom Attendant- Tetra-Pak
Snelling - Denton, TX
October 2022 to January 2023
• Washed ink reels and buckets
• Preformed water treatments
• Maintained a certain water level
• Maintained supplies
• Built and unbuilt reels properly
• Properly used ppe
Quality Control Inspector/Assembler
Anchor Fabrication - Denton, TX
January 2021 to July 2022
• Inspect kits for cosmetic, configuration, or fastening defects
• Make sure machine calibration are correct
• Correct defects and document defect type
• Keep kits in order of manifest
• Have correct knowledge of configurations
• Complete verification to make BOL
• Assist associates with questions about the build
• Perform final inspection before being shipped
• Adjust procedures based on collected data
• Use problem-solving skills
• Fast paced environment
• Built kits with the right configuration
• Load material onto fixtures
• Used huck guns and rivet guns
Finishing Operator
Consolidated Metco - Denton, TX
August 2018 to March 2020
• Assembled cabinets according to customer descriptions on manifests
• Led multiple cells and machines. Could build and prep for a variety cells
• Made sure finished parts were free of scratches and blemishes before sending to quality
• Scanned racks to be shipped. Added shipping labels to bins
• Some troubleshooting and problem solving
• Worked at an exceptional rate and consistent in quality
• Willing to learn more
Care Provider
Care Associate/ Housekeeper
Willow Bend Assisted Living & Memory Care - Denton, TX October 2017 to August 2018
• Assist residents with activities of daily living
• transfers and escorting to and from meals and activities
• Served and bussed meals
• Set tables in dining area
• Documented services rendered to residents as well as any changes observed Education
Some College in Psychology
North Central Texas College - Corinth, TX
September 2006 to March 2008
High school diploma in General Studies
Carman-Ainsworth High School - Flint, MI
2002 to 2006
Skills
• 35 WPM (Less than 1 year)
• CPR (Less than 1 year)
• Excel (Less than 1 year)
• Microsoft Word (Less than 1 year)
• TYPING (Less than 1 year)
• Assembly Experience (2 years)
• Pallet Jack Experience (2 years)
• Manufacturing Experience (2 years)
• Sonic weld (2 years)
• Caregiving
• Memory Care
• Dementia Care
• Documentation review
• Data collection
• Quality Inspection
• Quality Assurance
• Fabrication
• Machining
• Quality audits
• QA/QC
Assessments
Customer service — Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
August 2022
Responding to customer situations with sensitivity Full results: Proficient
Protecting patient privacy — Familiar
December 2022
Understanding privacy rules and regulations associated with patient records Full results: Familiar
Work style: Reliability — Proficient
July 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Call center customer service — Highly Proficient
July 2022
Demonstrating customer service skills in a call center setting Full results: Highly Proficient
General manager (hospitality) — Proficient
December 2022
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Retail customer service — Familiar
August 2022
Responding to customer situations in a retail setting Full results: Familiar
Medical receptionist skills — Proficient
July 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Manufacturing fit — Familiar
August 2022
Measures the traits that are important for success in manufacturing roles Full results: Familiar
Administrative assistant/receptionist — Highly Proficient December 2022
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate