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Administrative Assistant Customer Service

Location:
Fort Worth, TX
Posted:
May 04, 2023

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Resume:

Sheridan Mack

Denton, TX *****

adwwzf@r.postjobfree.com

+1-940-***-****

Looking to apply skills learned throughout my career and apply them to improve myself for your team .

Authorized to work in the US for any employer

Willing to relocate: Anywhere

Work Experience

Washroom Attendant- Tetra-Pak

Snelling - Denton, TX

October 2022 to January 2023

• Washed ink reels and buckets

• Preformed water treatments

• Maintained a certain water level

• Maintained supplies

• Built and unbuilt reels properly

• Properly used ppe

Quality Control Inspector/Assembler

Anchor Fabrication - Denton, TX

January 2021 to July 2022

• Inspect kits for cosmetic, configuration, or fastening defects

• Make sure machine calibration are correct

• Correct defects and document defect type

• Keep kits in order of manifest

• Have correct knowledge of configurations

• Complete verification to make BOL

• Assist associates with questions about the build

• Perform final inspection before being shipped

• Adjust procedures based on collected data

• Use problem-solving skills

• Fast paced environment

• Built kits with the right configuration

• Load material onto fixtures

• Used huck guns and rivet guns

Finishing Operator

Consolidated Metco - Denton, TX

August 2018 to March 2020

• Assembled cabinets according to customer descriptions on manifests

• Led multiple cells and machines. Could build and prep for a variety cells

• Made sure finished parts were free of scratches and blemishes before sending to quality

• Scanned racks to be shipped. Added shipping labels to bins

• Some troubleshooting and problem solving

• Worked at an exceptional rate and consistent in quality

• Willing to learn more

Care Provider

Care Associate/ Housekeeper

Willow Bend Assisted Living & Memory Care - Denton, TX October 2017 to August 2018

• Assist residents with activities of daily living

• transfers and escorting to and from meals and activities

• Served and bussed meals

• Set tables in dining area

• Documented services rendered to residents as well as any changes observed Education

Some College in Psychology

North Central Texas College - Corinth, TX

September 2006 to March 2008

High school diploma in General Studies

Carman-Ainsworth High School - Flint, MI

2002 to 2006

Skills

• 35 WPM (Less than 1 year)

• CPR (Less than 1 year)

• Excel (Less than 1 year)

• Microsoft Word (Less than 1 year)

• TYPING (Less than 1 year)

• Assembly Experience (2 years)

• Pallet Jack Experience (2 years)

• Manufacturing Experience (2 years)

• Sonic weld (2 years)

• Caregiving

• Memory Care

• Dementia Care

• Documentation review

• Data collection

• Quality Inspection

• Quality Assurance

• Fabrication

• Machining

• Quality audits

• QA/QC

Assessments

Customer service — Proficient

June 2020

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

August 2022

Responding to customer situations with sensitivity Full results: Proficient

Protecting patient privacy — Familiar

December 2022

Understanding privacy rules and regulations associated with patient records Full results: Familiar

Work style: Reliability — Proficient

July 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

April 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Call center customer service — Highly Proficient

July 2022

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

General manager (hospitality) — Proficient

December 2022

Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient

Retail customer service — Familiar

August 2022

Responding to customer situations in a retail setting Full results: Familiar

Medical receptionist skills — Proficient

July 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Manufacturing fit — Familiar

August 2022

Measures the traits that are important for success in manufacturing roles Full results: Familiar

Administrative assistant/receptionist — Highly Proficient December 2022

Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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