Ramp Supervisor Customer Service

ELLIOTT LOWMAN

*** * *** ****** *** *, Newark, New Jersey, 07107, US • 973-***-**** • *****************@*****.*** Working in a fast-paced environment is a plus.

Work organization, schedule management, and team operations administration are all skills she possesses. Troubleshoot/repair of compression equipment

Operational improvement

Team management

Good judgment

Problem resolution

Fast learner

FAA regulations knowledge

High School - 1992

Bernie L Edmunson Education - East Orange, NJ

Ramp Supervisor - July, 1991 to March, 2022

United Airlines - Newark, NJ

Provided detailed training and mentoring for each new team member, including safety protocol workshops to maximize the performance and productivity of all crew members.

Conducted daily Layered Process Audits in my department to ensure proactive control of the automobile manufacturing process. Directed personnel to properly stage baggage and load and unload cargo in a safe and precise manner. Ensured that the crew followed all applicable airport, OSHA, TSA, FAA, and other regulations. Double-checked that all aircraft reset functions, including cabin service, refueling, and cargo actions, were completed on time. Maximized space utilization when loading cargo and baggage into aircraft compartments. Answering calls to help customers with their questions and concerns. Was in charge of cargo loading operations to ensure proper weight distribution and safety throughout all aspects of aircraft operations. Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties. Alerted supervisors when machines required extensive maintenance. Went to monthly safety meetings to ensure the safety of machine operations. Read work orders to prepare for machine setup.

Read, understood, and followed written instructions to the letter. Created a detailed checklist for the body shop management team. Used power saws, sanders, grinders, cranes, drill presses, forklifts, and basic hand tools, among other things. Preload Supervisor - February, 1995 to June, 2002

UPS Customer Center - Newark, NJ

Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.

Tracked inventory movements using hand-held devices, computer terminals, and manual entry, and conducted audits to uncover and address any discrepancies.

Solved real time issues, improved operations, and provided excellent customer service.Used handheld devices and computers to track inventory levels and completed audits to find and correct inaccuracies. Labeled products or boxes and palletized larger groups for delivery to prepare inventory for sale or shipment. Professional Summary

Skills

Education

Work History

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