Service Representative Program Assistant
Resume:
TAYAZHNAEI
DAVIS
************@*****.***
Sanford, NC 27330
Competent Phlebotomy Technician with 5 months of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
PROFESSIONAL SUMMARY
CYS - Child and Youth Program Assistant
Fort Bragg, NC • 03/2023 - Current
Armark - Patient Service Representative
Fayetteville, NC • 03/2022 - 02/2023
WORK HISTORY
Participated in meetings with stakeholders to discuss program objectives and strategies.
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Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
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• Monitored and evaluated impact of social services on community. Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth, and adults.
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Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provides program options for children with special requirements.
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Recommended service improvements to minimize recurring patient issues and complaints.
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• Prepare a daily report that verifies transactions Delivered support to medical staff in completion of patient paperwork.
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Provided exceptional customer service to patients, answering questions and addressing concerns.
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• Understand what is inclusive of a meal
SKILLS
• HIPAA Regulations
• Recreational Activities
• Eligibility Requirements
• Data Analysis
• Positive Reinforcement Methods
• Computer Skills
• Specimen Collection
Knowledge of the laboratory
regulatory
•
• Quality Assurance
• Vacuum Tube and Syringe Use
• Conduct Tests
• Active Listening
Venipuncture and Capillary
Puncture
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Fayetteville Technical Community
College
Fayetteville, NC • 05/2023
Certification : Phlebotomy
Alger B Wilkins
Fayetteville, NC • 05/2018
High School Diploma
EDUCATION
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