Support Representative Customer Service
Resume:
Taylor Keith
customer service professional
Nampa, ID 83686
************@*****.***
To obtain a position in a high-energy environment, where my excellent customer service skills, multi- tasking abilities, and various work experiences may be utilized. Authorized to work in the US for any employer
Work Experience
Fulfillment Associate
Burnt River Farms - Ontario, OR
December 2020 to Present
I fulfill clients orders in a timely manner and make sure that their order is made correctly! House Cleaner
Sunshine Window Cleaning Inc. - Boise, ID
June 2020 to December 2020
I cleaned clients houses and filled out a invoice for service. Duties also Included Taking care of the company car and keeping it organized.
Technical Support Representative
Continuum Global Solutions - Boise, ID
August 2019 to February 2020
assisted customers with Verizon phones and walked them through the troubleshooting steps. Captioning Agent
Caption Call - Meridian, ID
June 2019 to July 2019
captioned calls for the hard of hearing
Technical Support Representative
Sykes Enterprises, Incorporated - Garden City, ID
September 2018 to January 2019
assisted customers with nest thermostats and walked through troubleshooting steps. Cashier, Customer Service, Stocking
Rite Aid - Boise, ID
May 2018 to September 2018
Assist customers in an expedient manner, assist with unloading freight, face items on shelves, Technical Support Representative
Teleperformance - Boise, ID
May 2017 to January 2018
Helping people with their phones, tablets, etc...
Hostess/Cashier
Golden Corral Corporation - Boise, ID
December 2015 to August 2016
Greeted Customers with a friendly smile, and assisted them with cash transactions in an expedient manner. Ensured a clean and relaxed atmosphere and provided for the needs of every customer. Customer Service Line Member
Togo's - Boise, ID
2015 to 2016
* Assist customers with purchases while providing world-class customer service.
* Supplied customer with their drinks and took payment for their purchases Office Assistant
Pioneer Title - Boise, ID
2015 to 2015
* Provided excellent support for the needs of management
* Prepped office documents for evaluation
Customer Service/Trainer
Brain Freeze Snow Shack - Boise, ID
2014 to 2014
* Assist customers with cash transactions in an expedient manner.
* Provide superior training to new incoming associates on job functions, shift duties, and proper paperwork preparations.
* Maintained a relaxed fun atmosphere for customers to enjoy
* Provided excellent customer service
Education
GED
CWI - Nampa, ID
May 2015 to December 2015
Skills
• Customer Service Skills (5 years)
• Customer Service
• Food Service
• Crew Member
• Technical Support
• Cash Handling
• Cashiering
• Team Work
• Troubleshooting
• iOS
• Residential Cleaning
• Packaging
• Microsoft Windows
• Mobile Devices
• Operating Systems
Assessments
Customer Focus & Orientation — Highly Proficient
August 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
May 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Call Center Customer Service — Expert
May 2019
Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: Expert
Customer Focus & Orientation — Highly Proficient
March 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Customer Service: Practical Situations — Proficient May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Motivated, proven performer in all customer service based environments. High energy, goal oriented, and self-motivated team player. Innovative thinker and decision maker.
Creative problem solver.
Contact this candidate