Delivery Driver Service Representative
Resume:
Lionel Martinez
Phone 503-***-****
******************@*****.***
Summary Skills and Certifications
Associates Degree in Applied Science, working on getting my Masters in Business Administration
Class B CDL, Hazmat endorsement, Forklift Certified, Construction skills, Handy man.
Front End Loader (Case, John Deer)
Trained on use of Telehandler, skid steer, Bobcat
EMC Proven Professional Foundations.
EMC Proven Professional DMX Specialist.
EMC Centera, EMC VNX, EMC Vplex, EMC Data Domain, EMC Isilon, clarion, VNXe
ITIL Version 3 Certified.
IBM AS/400
Data Center Management Skills
HVAC skills
SIX SIGMA Certified.
Network installs and implementations. (Cisco, McData, DWDN, Ceina ).
Proficient in Word, Excel, Power point, use of Apple iPad, Smart Phone. Social Media
San Architecture.
Fabric Manager.
Fluent in English and Spanish, No Drugs, non-smoker, no Alcohol use. Attend Sunday Services
Experience
2020- Present
Full-Time CDL Ready-Mix Driver Knife River
Professional concrete delivery driver.
Great at listening to customers concerns, needs and acting accordingly.
Willing to work long hours and weekends.
Solid work ethic committed to becoming the best employee possible.
Very knowledgeable about the different Concrete mixes.
Safety conscious and always looking to do the right things.
Team player willing to step up and assist my co-workers.
Always available to work overtime when needed
Driven both Rear Discharge ready-mix truck and Oshkosh S-Series front Discharge ready-mix truck.
2020 -2020
Full-Time CDL Ready-Mix driver Hooker Creek
Professional concrete delivery driver.
Great at listening to customers concerns, needs and acting accordingly.
Willing to work long hours and weekends.
Solid work ethic committed to becoming the best employee possible.
Very knowledgeable about the different Concrete mixes.
Safety conscious and always looking to do the right things.
Team player willing to step up and assist my co-workers.
Drove rear discharge ready-mix truck.
2019- 2020
Full Time CDL driver Penske Logistics
Dependable, efficient, accountable, professional and detail oriented
Adaptable – Versatile as daily schedules change
Attitude – Wants to make sure that customers are happy with service, cares, committed to be on time,
Integrity/Honesty – Do what you say you are going to do.
Providing best in class customer service, always looking out for customers best interest.
Presenting a professional image at all times.
Continually learning the different Brands of Wine and being able to speak intelligently about them with customers.
Always cognizant of working safely around the different customers and there surroundings.
Teamwork – Work with team making sure that customer commitments are met.
Fast paced, willing to accept changing schedules, perform duties with customer satisfaction being top priorities.
Willing to work off hours and weekends.
2018 -2019
Full Time CDL Truck Driver Mikes Mobile Mix.
Excellent work ethic – dependable, efficient, accountable, professional and detail oriented
Skilled at listening to customers concerns, needs and acting accordingly. Attitude – Wants to make sure that customers are happy with service, cares, committed to be on time,
Integrity/Honesty – Do what you say you are going to do.
Providing best in class customer service, always looking out for customers best interest.
Years of Knowledge in testing and repair of electronic and electro-mechanical equipment,
Experienced in using bench or hand tools, repairing, maintaining, and testing of equipment incorporating electronic circuitry; analyzing complex wiring diagrams and understanding electrical equipment; and using soldering tools.
Always aware of working safely around electricity, chemicals, and power tools.
Teamwork – Work with team making sure that customer commitments are met.
Fast paced, willing to accept changing schedules, perform duties with customer satisfaction being top priorities.
Willing to work long hours and weekends.
2016 -2018
Full Time Cabinet builder.
Solid work ethic – dependable, efficient, accountable, professional and detail oriented
Adaptable – Versatile & cross-trained – willing to help in other departments
Attitude – Wants to win, cares, committed, no drama
Integrity/Honesty – Do what you say you are going to do
Teamwork – Win together
Fast paced, willing to accept and perform different duties as business needs change
2011 - 2016 EMC Corporation
Account Service Representative
Managed enterprise level accounts within the western region.
Skilled in dealing effectively with irate and hostile individuals. Skilled at listening to customers concerns, needs and acting accordingly.
Provided technical leadership and guidance during deployment of activities in datacenters including AC and DC power, HVAC, rack layout and cable management.
Detail oriented and accountable for results. Managed complex and highly visible accounts.
Meet with customers on a weekly basis to discuss any concerns, issues, updates, upcoming activities.
Created and implemented SOPs, shared with new and existing customers on a regular basis.
Championed new solutions and prepared value proposition statements to support change.
Experience working in virtualized enterprise networking environments, worked with and managed outside vendor relationships.
Excellent telephone, customer service and problem-solving skills.
Coordinated updates and process standards for the technology development teams.
Advise customer of EMC best practices within his organizational teams, software, hardware, network and system administrators.
Experience with fiber optic and copper cabling, and cable management.
Managed Safety issues, Warranty contracts, service contracts.
Participate in the migration, basic configuration and rollout of new or upgraded hardware
2007 - 2011 EMC Corporation
Strategic Account Manager
Present Quarterly Business reviews to account management team on the state of their IT investments.
Monthly reporting to customer on the health of their business in regards to the hardware, software, activities, and outages.
Responsible for Change control planning and deployment of upgrades
Technical and Project Management experience in the Data Storage arena. Experience in managing San, NAS, and Connectivity environments.
Plan, implement IT infrastructure supporting mission critical systems and data.
Perform fault isolation and trouble resolution on network hardware, software, and circuits
Communicate with production managers and staff members on any out of specification conditions.
Perform fault isolation and trouble resolution on network hardware, software, and circuits
Provide customers and their users with latest technical solutions and latest technologies, and to support the installation and implementation of these new solutions and technologies.
Strength in enterprise storage theory and application.
Advise customer of EMC best practices and assisted with implementations.
1991 – 2007 EMC Corporation
Senior Customer Engineer
Skilled in installations of Hardware, Software, and managing data center environments.
Very meticulous when tasked with installation of hardware, cable management, documentation.
Repair and maintain customer equipment to ensure optimal performance; includes mostly restoration activities but also preventative maintenance and installation activities
Assisted with day to day operational coordination of Western regional area.
Experienced in installing and troubleshooting server hardware
Filled in as the acting manager whenever local manager was away.
Managed the biggest customer sites with the highest visibility.
Ability to work with minimal supervision and manage multiple projects and priorities.
Excellent organizational, written and verbal communication skills.
Skilled at deploying and maintaining servers and supporting the infrastructure in a fast-paced environment.
Ability to adjust to rapidly shifting priorities, while maintaining high availability, paying attention to detail and preparing effective documentation.
Perform installation and maintenance of Tier II products and services of medium-high complexity; Tier II products include large servers and mainframe computers and peripherals, large system printers, enterprise level servers, Storage Devices, networks and software.
Perform Weekly, Monthly and Quarterly preventive maintenance duties.
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