Customer Service Rep
Resume:
Monique D. Johnson
Melbourne, FL 32935
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Objective: Seeking a career in customer service / sales where my strong closing skills and highly evolved customer service experience can be challenged.
Education:
Diploma, Cocoa Beach High School, Cocoa Beach, FL 1982
Relevant Experience:
Survey Recorder (09/2021-Present)
Global Marketing Research Services
Followed company confidentiality procedures
Executed projects with a high level of accuracy
Top producer
Receptionist/Office Manager (08/2015-08/2021)
Angel Hands Massage Inc.
Receptionist
Appointment Setting
Scheduling
Payroll
Customer Service / Sales Agent (02/2011-07/2015)
Insurance Supermarket Incorporated, Casselberry, FL
Appointment Setting & Verifications
Salesroom Manager - including employee management
Training Specialist - in charge of training all new sales agents
Sales Agent/Floor Manager (6 years)
Aloha Travel, Longwood, FL
Vacations Sales & Verifications
Customer Service
Quality Control
Specialized Skills:
Highly motivated sales closer with consistent abilities to convert leads into sales.
My affable personality allows me to get along well with both clients and colleagues.
Constantly striving to improve my skills and knowledge to benefit both myself and my employer.
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