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Scrum Master Process Consultant

Location:
Irving, TX
Posted:
May 03, 2023

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Resume:

Agile Scrum Master

Bandarupalli Madhubabu

adwwav@r.postjobfree.com

Mob no: +1-469-***-****

Professional Summary:

Currently associated with Concentrix as AgileTechnical Scrum Master for GIP and Axis bank projects and playing different roles like Scrum Master and Process Support.

4+ years of experience as Agile Scrum Master and overall, 14 years of experience in IT industry.

Passionate, user centric, certified scrummaster with experience in leading crossfunctional teams.

Well versed with Agile on Scrum and Kanban

Responsible for Sprint Planning and grooming session at the start of the sprint.

Conduct the Daily Scrum meetings for the team.

Responsible for Sprint review and Retrospective meetings after the sprint.

WellversedwithBacklogRefinementburndownmetrics,velocity,TaskBreakdown andDefinition of done.

Work closely with product owner and development team.

Helping the development team to create high value product.

Helping the scrum team understand the need for clear and concise product backlog Items.

Strong in removing impediments for the Scrumteams, escalating, coordinating, facilitatingwhereverapplicable.

Hands-on Experience across development, Maintenance, Testing projects through Scrum.

Strong knowledge on JIRA, Confluence and Metrics Report generation for management

A keen communicator with strong interpersonal, problem solving. Interpersonal, influencing, and analytical skills

Good Knowledge on SDLC, STLC models.

Technical Skills:

Methodologies and Frameworks

Waterfall, Agile (Scrum, Kanban, SAFe)

Operating Systems

Windows 95/98/2000/xp.

Web Technologies

XML, HTML & MS SQL.

Agile tools

JIRA, Confluence.

Documentation Tools

MS Office, SharePoint, confluence.

Project Management Tools

JIRA, Splice-M

Configuration Tools

SVN, VSS, SharePoint

Process knowledge

ISO, CMMI, Audits, Reviews

Certifications:

Professional Scrum Master (PSM1)-Scrum Alliance.

Certified Scrum Master (CSM) – Scrum Alliance.

ITIL V3 Foundation from Axelos.

Education:

Bharathiyar College of Engineering and Technology.Master of Computer Applications [MCA] July 2001 - May 2004.

Jayapradamba Degree College. Bachelor of Computer Applications [BSC (computers)] March 1999 - March 2001.

Skills and Competencies:

Businessfocus:Haveaclearunderstandingofbusinessissuesandusingcommunicationtohelpsolveorganizationalproblemsandachieve organizationalobjectives.

CustomerFocus:Focusoncustomerneedswhilst increasingloyalty andexceedingexpectations. Canalsoquicklyidentifypotentialinternalconflicts,andactivelymanagethesethroughtoapositive conclusion.

Communication:Abilitytointeracteffectivelywithalllevelsofstakeholderstoachieveresultsanddrivechange.

PlanningandOrganization:Organizingandreviewingactivitiestoensureeffectivetimemanagementandensuringthatpersonalandteamresourcesarebeingutilizedefficiently,whilstmaintainingastrong attentiontodetail.

ManagingPeople:Abilitytomanageperformancethroughcleardirectionandobjectivessetting.

ProblemSolvingandDecisionMaking:Abilitytoidentifyissuesandmaketimelyandeffectivejudgmentswithlastingandpositiveresults.

CoachingandDevelopment:Activelyencouragespersonaldevelopment,andthedevelopmentofothers,tomaximizeindividualpotentialtoachieve businessgoals.

Quickto adapttoallsituations,keentolearn.

Achievements:

Achieved “Champion” award for the best performance in year 2020 in Concentrix.

Achieved Team performance award for the best performance in year 2010 during L&T stint.

WORK EXPERIENCE:

Sr. Technical Scrum Master Jan 2021 –March 2023

CONCENTRIX/Axis bank [Banking Industry]Bangalore, India.

Roles & Responsibilities:

Certified Professional Scrum Master (PSM) with a proven track record of delivering high quality software.

Evangelist of agile/scrum principles and methodology.

Facilitating Scrum ceremonies: Sprint Planning, Daily Scrums, Sprint reviews, Sprint Retrospectives, stakeholder meetings, and software demonstrations.

Work closely with product owner in backlog management and continuous delivery of features.

Servant leader with a focus on removing impediments.

Coach team members on Agile principles and Scrum methodology.

Gather /Report all relevant agile metrics [burn down, Team velocity, cycle time etc.].

Work collaboratively with the development team, business analysis team, testing team and project management to ensure the Project Health/Timeliness and perform Risk Assessment/Mitigation.

Meets with project team, ensuring that each team member understands the responsibilities and accountabilities.

Using Tools JIRA and Confluence for planning and issue creation and Tracking and collaboration

Participated in Scrum of scrum [SOS] meetings.

Managed Atlassian JIRA user groups and Project roles being as JIRA admin.

Continuously monitor the teams progress throughout the sprint and velocity to achieve iteration goals and commitments.

Scrum Master Sept 2018 – Dec 2020

CONCENTRIX – Clients: GIP [Finance] Bangalore, India.

Roles & Responsibilities:

Certified Scrum Master (CSM) with a proven track record of delivering high quality software.

Evangelist of agile/scrum principles and methodology.

As a Scrum Master organizing and facilitating Scrum ceremonies: Sprint Planning, Daily Scrums, Retrospectives, stakeholder meetings, and software demonstrations.

Adept in Reporting/Client communication via Excel, JIRA Dashboard widgets (pie chart, burndown, Velocity, Created Vs Resolved) ensuring one view for all the sprint’s Health, Assignments, and Progress.

Work closely with product owner in backlog management and continuous delivery of features.

Coaching, mentoring scrum methodology and agile framework to team members and stakeholders.

Servant leader with a focus on removing impediments.

Work collaboratively with the development team, business analysis team, testing team and project management to ensure the Project Health/Timeliness and perform Risk Assessment/Mitigation.

Sr. Executive- Quality. June 2017 – Sept 2018

ALTEN Cal soft Labs/ Ericson, Redware, Mojo networks. Bangalore, India.

Roles & Responsibilities:

Facilitated the projects right from project kick-off to project closure.

Facilitated and review the planning documents like Project plan, CM plan, PPQA plan, RM plan, Test plan etc. for all the assigned projects and Provide review comments to PM\PL’s.

Reviewed Metrics for all the assigned projects and Provide review comments to PM\PL’s.

Imparted Trainings to Team members, PL's, PM's on CMMI, QMS, SCM etc.

Audited The projects as per Internal Audit plan and prepare Audit report and Track NCs for Closure.

Successfully implemented CMMI Level 3 for two selected projects for CMMI Final Assessment.

PIIDs prepared for two of CMMI selected projects.

Identified and monitored Risks for the assigned projects.

Facilitated to the Project managers / Project Leaders on Tailoring.

Suggested process improvements through Suggestion’s tab in IQMF.

Participated in BU Status Review Meetings.

Sr. Executive- Quality. May 2015 – May 2017

CAPGEMINI Technology Service Ltd/ IKEA – Bangalore, India.

Roles & Responsibilities:

Facilitated the projects right from project kick-off to project closure.

Facilitated and reviewed the planning documents like Project goverence Plan (PGP) and Service Quality plan (SQP).

Reviewed Metrics in PMTS tool for all the projects in IKEA and Provided metrics review comments to project managers.

Imparted Trainings on Incident & problem management, QMS, SCM, CMMI etc.

Ensured Audit Readiness for all the projects in IKEA before Internal Quality Audit team plan & schedules for the Audits, Track NCs for Closure in AutoProme Tool.

Updated Delivery Assurance Audit Checklists for generating Process Compliance index (PCI) score for all eight projects monthly and Circulated Reports to all stakeholders in IKEA and Updated RAG (Red/Amber/Green) Status in TRoom Tool.

Ensured project Risks are updated in Risk Assessment Tool (RAT) for all the projects.

Conducted release Audits before release of deliverables to client.

Successfully supported and coordinated Sweden Group internal audit for IKEA Engagement.

Successfully supported and coordinated ISO 20K External audit for one of IKEA project.

Participated in Monthly Apps two BU Status Review Meetings.

Sr. Executive- Quality. Oct 2009 – Dec 2014

Larsen & Toubro Infotech Ltd/Intel, Motorola, Samsung-Bangalore, India.

Roles & Responsibilities:

Facilitated the projects right from project kick-off to project closure.

Facilitated and reviewed the planning documents like integrated Project management Plans for all the assigned projects.

Reviewed Metrics Action plan (MAP’s) for all the assigned projects and Provide MAP review comments to PM\PL’s.

Imparted Trainings to Team members, PL's, PM's on CMMI, QMS, Splice-M tool, SCM etc.

Audited The projects and Logged findings in Splice-M (PMP Tool) and Track NCs for Closure.

Process Audit Checklists updated for generating Process Compliance index (PCI) score.

Identified and monitored Risks for the Assigned projects.

Facilitated to the Project managers / Project Leaders on Tailoring.

Attended Project SMRs (Senior Management Reviews) monthly.

Prepared the Projects Scorecard, Trend sheets and BU Status report on monthly basis.

Updated SQA report with supporting projects information like Project details, project wise findings, High maturity details (QPM, OPM, and CAR) and best practices followed etc.

Suggested process improvements through SPS (Suggestions Processing system) tool.

Participated in PES BU Status Review Meetings.

Process consultant - Quality. Sept 2006 – July 2008

INFOSYS Technologies Ltd/BOFA, Swiss re,Target Corp, Schlumberger corp-Bangalore, India.

Roles & Responsibilities:

Deployed Quality processes and Report to senior management on the progress thru DU Reports.

Reviewed the planning documents like Project Plan, Configuration Plan, DP plan.

Facilitated the project right from project kick-off to project closure.

Facilitate process implementation up to CMMI Level 5 for software projects.

Conducted periodic process audits internally and send back Gaps to project managers (PMs\PLs).

Reviewed Milestone status reports (MSR) monthly for assigned projects to understand process Related Quality & Productivity, Effort & schedules, risks, deliverables etc.

Responsible for metrics collection & data analysis.

Reviewed Metrics Analysis Reports and provide Review comments to PM\PL.

Reviewed Control Charts (SPC) and provide suggestions to PM\PL.

Facilitate project teams to setup the project in Project Management tool (IPM+).

Provided Trainings to the project Teams on project management process.

Identify and monitored risks for the assigned projects.

Participated in weekly quality review meetings.



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