Service Representative Education Paraprofessional

Tanya Noth

*********@*****.*** C:608-***-**** *** West Daley St Spring Green, WI 53588

Summary

Cheerful, upbeat always smiling and ready for the day. Calm and composed in stressful situations. A team player. Highly empathetic, supportive, and professional.

Skills

·Problem-solving abilities

·Inbound and outbound calling

·High-energy attitude

·Adaptive team player

·Curteous demaenor

·Customer relations

·Clerical Suport

·Word/Excel knowledge

Experience

River Valley School District

Spring Green, WI

Paraprofessional Teaching Assistant

9/2020 to current year

·Worked tandem with teacher to develop customized plans to meet the student's needs.

·Providing assistance for reccess duty. Ensuring safety for all student bodies.

·Enhanced lessons by using the smart board. Preparing students to take test, reviewing with students, following guidelines created by teachers.

·Supporting teachers wherever the support was needed.

·Keeping communication open with the teacher and the team you are working with.

·Keeping information confidential. Following school guidelines. Attending IEPs when neccessary.

Royal Bank/Spring Green, WI

Customer Service Representative

8/2018/-7/2020

·Conducted special services and account transactions including ordering checks, placing stop payments, and placing holds on checks.

·Processed new accounts, including savings, checking, trusts, business, safe deposit boxes, and credit applications.

·Assisted customers in bank operations, accessing safe deposit boxes, and ATM operations.

·Maintained optimal financial controls by securing funds and completing accurate transactions.

·Cashed customer checks, including identifying checking accounts, balances, coin rolling, cashing in change, depositing money, making sure things ran smoothly.

·Customer Service, greeting customers as they enter the building, always addressing customers by name, asnwering phones, setting up appointments for loan officers, completing audits for safe deposit boxes, security and alarm testing, balacing check books, helped customers with online banking questions keeping records confidential, and so forth.

·Being a team player and keeping communication open

·Cash handling, Balancing the vault, balancing teller drawer

Riverdale Schools/Muscoda, WI

Special Education Paraprofessional Assistant

08/2012-6/2018

·Provided support to the students through specialized accomodations, extra assistance to support students in the classrooms, OT, PT, etc.

·Worked tandem with teacher to develop customized plans to meet the student's needs.

·Met one-on-one with autism students to help the student acheive their daily routines.

·Providing assistance for reccess duty. Ensuring safety for all student bodies.

·Enhanced lessons by using the smart board. Preparing students to take test, reviewing with students, following guidelines created by teachers.

·Conducted smalll group and individual classroom activities student based on differentiated learning needs.

·Helping with breakfast, mid morning, and lunch duties.

·Supporting teachers wherever the support was needed.

·Keeping communication open with the teacher and the team you are working with.

·Keeping information confidential. Following school guidelines. Attending IEPs when neccessary.

Tri-State Basement Repair

Office Management

06/2010-07/2012

·Oversaw office inventory, ordered supplies, all day-to-day office operations.

·Greeted visitors and directed the to correct locations for their appoitments.

·Handled all scheduling and managed timely for all appoinments, and upcoming jobs.

·Supported office needs including taking messages, scanning documents, creating spread sheets, filing, etc.

·Coordinated office activities and operations to secure efficient compliance with company policies.

·Finding dumpsites for upcoming jobs to get rid of clean fill, hotels for employees to stay if job required, directions to job sites via google maps, etc

·Set up home shows, drug testing, weekly meetings, faxing the accountant payroll hours, worked minimal in quick books, scheduled leads for salesmen, etc

Education and Training

River Valley High School

Graduated in 1992

Southwest Technical College Fennimore, WI

Associates Degree in Health and Human Services

Graduated Dec. 2002

Southwest Technical College Fennimore, WI

Nursing Assistant

9/2012

References

Jessica Herfel

C: 608-***-****

Tammy Alt

C: 608-***-****

Stephanie Pulvermacher

C: 608-***-****

Wynn Dedrick

C: 608-***-****

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