Customer Service Classroom Assistant
Resume:
Asya Mosley
Groveport, OH *****
***********@*****.***
SKILLS
Communication, problem solving, flexibility, teamwork, critical thinking, responsibility.
EXPERIENCE
Daycare Teacher — Columbus Urban League
June 2019 - Aug 2019
● Alternative summer school program
● Enriched youth grades k-3 by teaching and activity planning with a focus in ELA and Math.
Classroom Assistant — Arts & College Preparatory Academy January 2022 - Aug 2022
● Provided After school Math Tutoring
● Aided in teaching, activity planning, and one-on-one IEP work.
● Taught Grade levels 7-8.
● Supported classroom instructors by observing and placing myself in the best role that suited the classroom environment.
● Substituted for English, Math, Learning Foundations, Art and created lesson plans. Enrollment Coordinator — Arts & College Preparatory Academy August 2022 - Current
● Provided excellent customer service to a diverse consumer base to provide information on 7-12 education
● Oversaw multiple databases and entered and updated a multiple of records.
● Consistent use of virtual scheduling, calendars, and spreadsheet data
● Advanced knowledge of Excel and data analyzing
Barista — Starbucks Inc.
November 2020 - Current
● Bar trained
● Opened and closed the store on a regular basis
● Provided excellent customer service
● Followed food and drink safety protocols to provide handcrafted beverages to customers
EDUCATION
WGU Western Governors University, Online Academy — Accounting and finance
OSHA certified
Some college at Youngstown State University for business administration with a focus on accounting and business law. Continuing my bachelors with WGU projected to graduate in 2024.
Accomplishments
● OSHA Certified
● Microsoft Office Certification
● Leader for National Urban League Youth Advocate Professionals
● Vice President for National Honor Society
● President of the Model United Nations
● Certified classroom assistant for Trumbull County Board of Education
● Certified classroom assistant for Central Ohio Board of Education
● Certified Paraprofessional (Ohio)
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