Fulfillment Associate Customer Service

Mark E. Braxton

Email: *************@*****.***

Phone: 412-***-****

Address: **** ******* ** *** **, Pittsburgh, PA 15227 Objective

Enthusiastic and dedicated leader, with cross-functional experience and talents in: Customer Relationship-building, Marketing, Hospitality, Logistics, Event Planning, Professional Presentations, Business Development, and Accounting. Seeking employment in customer service related field or similar. Work Experience

Amazon Coraopolis, PA

FULFILLMENT ASSOCIATE 08/2022 - 01/2023

Transfer packages from conveyor belt to proper reception area Transfer packages from reception area to its correct delivery box Retrieve and transfer delivery boxes to proer staging location for delivery drivers People Ready Staffing Pittsburgh, PA

GENERAL LABORER 12/2021 - 07/2022

Assist with football stadium maintenance cleaning and removing debris and waste. Assist with the cleaning and maintenance of PPG Paints Arena sweeping and mopping sectional areas of the audience seating and walking areas.

Assist with the directional seating (ushering) at the Duquesne University women and men basketball games. Assist with the overnight stocking of goods and products at local Walmart stores. Amazon Sewickley, PA

FULFILLMENT ASSOCIATE 11/2019 - 11/2021

Read and divert packages by letter to its correct conveyor belt. Transfer packages from conveyor belt to proper reception area. Transfer packages from reception area to its correct delivery box. Retrieve and transfer delivery boxes to proper staging location for delivery drivers. Read and divert packages to correct conveyor belt. Schneider Dairy Pittsburgh, PA

COOLERMAN 06/2019 - 08/2019

Load and assemble milk products from dairy department into product crates, then transfer and load onto floor conveyor belt.

Clean and prepare dairy trucks with prevention bars to protect cases from accicentally falling during transportation. Transfer and load crates of milk from floor conveyor belt onto delivery trucks Amazon Sewickley, PA

FULFILLMENT ASSOCIATE 08/2018 - 06/2019

Mark E. Braxton

Email: *************@*****.***

Phone: 412-***-****

Address: 1651 Skyline DR APT 12, Pittsburgh, PA 15227 Read and divert packages by letter to its correct conveyor belt. Transfer packages from conveyor belt to proper reception area. Transfer packages from reception area to its correct delivery box. Retrieve and transfer delivery boxes to proper staging location for delivery drivers. Read and divert packages to correct conveyor belt. Ibex Robinson, PA

CUSTOMER SERVICE 02/2018 - 09/2018

Assist current customers with attention to available maintenance services Inform existing customers of new available service options Assist customers with arranging service maintenance and setting service upgrades in order to retain customer base Assist potential customers with the sale of new available service plans Deufol Packaging Neville Island, PA

GENERAL LABOR PACKAGER 01/2017 - 02/2018

Assist with the maintenance along with safety packaging of items for international delivery Making proper boxing using professional cutting equipment measuring cutting specific types of wood and packaging material to ensure the safety of customer product delivery Installing thermometer devices to acknowledge and maintain proper product and device temperature during delivery

Amazon Pittsburgh, PA

SEASONAL FULFILLMENT ASSOCIATE 11/2016 - 01/2017

Retrieve customer packages from conveyor belts to place on pallets. Assist with palletizing customer products up to 50lbs for safe and efficient delivery Using plastice shrinkwrapping rolls to assist with maintaining the stability of palletized products for safe & waterproof delivery.

Using pallet jacks to transport palletized products to staged delivery areas Heinz Field Pittsburgh, PA

MAINTENANCE 08/2016 - 11/2016

Assist with the preparation and maintenance of Pittsburgh's major football stadium for its upcoming professional and college football games.

Hand picking, bagging and disposing removable waste from stadium seating and walking areas. Using blowers, water hoses, to assist with the maintence and removal of unwanted debris and waste.. Goodwill SWPA North Versailles, PA

UTILITY WORKER 08/2013 - 02/2014

Fed clothing through machines separate clothing items and delivery to its appropriate department. Labor Ready Mckeesport, PA

Mark E. Braxton

Email: *************@*****.***

Phone: 412-***-****

Address: 1651 Skyline DR APT 12, Pittsburgh, PA 15227 GENERAL LABORER 03/2008 - 12/2008

Daily performance of general labor type activities. Jiffy Lube Arlington, VA

CUSTOMER SERVICE ATTENDANT 06/2006 - 08/2006

Responsible for assisting customers with the sale of company services and products along with retrieving and logging customer information into the computer system and performing cashier duties. Jiffy Lube Takoma Park, MD

ASSISTANT MANAGER & MANAGER 03/2006 - 05/2006

Responsible to open & close store, maintain an adequate inventory, schedule employee work schedules, and oversee daily operations while assisting the front office with customer service. Jiffy Lube Takoma Park, MD

ASSISTANT MANAGER & MANAGER 03/2006 - 05/2006

Responsible to open & close store, maintain an adequate inventory, schedule employee work schedules, oversee daily operations while assisting the front office with customer service. Nett & Nell Convienence Store Duquesne, PA

CASHIER 04/2003 - 11/2003

perform daily checkout and customer service operations Pennsylvania Culinary Institute Pittsburgh, PA

ADMISSIONS ASSISTANT 12/2002 - 03/2003

contact and schedule meetings with potential students PA Army National Guard Duquesne, PA

COMMUNICATIONS SPECIALIST / WIRE INSTALLER 02/1994 - 07/1996 maintain mission capable communications equipment for a unit of more than a 100 soldiers. Repairing and scheduling preventative maintenance. Installing radio and wire systems. US Army Duquesne, PA

COMMUNICATIONS SPECIALIST / WIRE INSTALLER 09/1991 - 02/1994 same duties as above

Military Service

National Guard

HONORABLE DISCHARGE 02/1994 - 07/1996

To serve as a 31u communications specialist / wire installer. Army

HONORABLE DISCHARGE 09/1991 - 02/1994

serve as a 31u soldier

Education

Post-secondary education, no degree or certificate Devry University

Post-secondary academic degree, Associate degree

Community College of Allegheny County

Mark E. Braxton

Email: *************@*****.***

Phone: 412-***-****

Address: 1651 Skyline DR APT 12, Pittsburgh, PA 15227 Certifications And Licenses

Resort Management, Educational Institute of - Pennsylvania Issue Date: 01/01/0001

Food and Beverage Service, Educational Institute of - Pennsylvania Issue Date: 01/01/0001

Front Office, Educational Institute of - Pennsylvania Issue Date: 01/01/0001

Travel Agent Proficiency, Institute of Certified Tr - Pennsylvania Issue Date: 01/01/0001

Qualifications And Achievements

Additional Skills and Achievements

Dean s List summer "03" fall "03" Business Major

trained in microsoft office word, excel, access

trained in computerized accounting

able to type 35wpm

experienced provider of customer service

also experienced in cold call operations

Duquesne youth athletics football association committee volunteer numerous military awards for service, and achievements References are available upon request

Mark E. Braxton

Email: *************@*****.***

Phone: 412-***-****

Address: 1651 Skyline DR APT 12, Pittsburgh, PA 15227

Contact this candidate