Lacey Singh

Yukon, OK *****

adww6b@r.postjobfree.com

+1-580-***-****

Authorized to work in the US for any employer

Work Experience

Access Center Coordinator

Red Rock Behavioral Health Services - Oklahoma City, OK September 2022 to Present

Served as the main point of access to Red Rock Behavioral Health Services. Answered phone calls, directed clients, took crisis calls for people in mental health distress, as well as did hospital discharges of clients from other behavioral health facilities. Worked with in the Avatar medical records environment, building patient charts, scheduling appointments and reviewing charts for accuracy. Mental Health Technician

St Anthony's Hospital - Oklahoma City, OK

February 2019 to August 2022

Responsibilities Performs routine duties in the care, supervision, education and treatment of juveniles and adults. Manages aggressive and non-aggressive behavior through verbal and physical intervention using prescribed and approved techniques; observes, records and reports health symptoms, behavior and other significant problems of juveniles; provides counseling and instruction by leading, directing, and transporting to and from activities, maintaining order and providing support in solving problems encountered during daily routine; helps develop and achieve worthwhile personal goals; reports critical conditions and incidents to supervisor; performs other work related duties as assigned. Mental Health Technician

Red River Youth Academy - Norman, OK

July 2017 to July 2018

Responsibilities Performs routine duties in the care, supervision, education and treatment of juveniles. Manages aggressive and non-aggressive behavior through verbal and physical intervention using prescribed and approved techniques; observes, records and reports health symptoms, behavior and other significant problems of juveniles; provides counseling and instruction by leading, directing, and transporting to and from activities, maintaining order and providing support in solving problems encountered during daily routine; helps juveniles develop and achieve worthwhile personal goals; reports critical conditions and incidents to supervisor; performs other work related duties as assigned. HTS

Center of Family Love - Okarche, OK

January 2016 to February 2017

Responsibilities

I provide services to individuals of all ages who have cognitive, intellectual, or developmental disabilities. Provide quality supports to enhance lives and help individuals grow and develop. I provided these supports in the home or apartment, as well as in group homes, residential facilities, vocational skills training and day programs, or anywhere that support is needed. HTS

Renaissance Management Group - Oklahoma City, OK

2014 to December 2015

Responsibilities

I provide services to individuals of all ages who have cognitive, intellectual, or developmental disabilities. Provide quality supports to enhance lives and help individuals grow and develop. I provided these supports in the home or apartment, as well as in group homes, residential facilities, vocational skills training and day programs, or anywhere that support is needed. Residential Care Worker

ResCare - Nicholasville, KY

July 2010 to March 2014

Responsibilities

I provide services to individuals of all ages who have cognitive, intellectual, or developmental disabilities. Provide quality supports to enhance lives and help individuals grow and develop. I provided these supports in the home or apartment, as well as in group homes, residential facilities, vocational skills training and day programs, or anywhere that support is needed. Residential Juvenile Specialist

Foss Lake Adventure Program - Foss, OK

August 2007 to May 2009

Responsibilities

Performs routine duties in the care, supervision, custody, education and treatment of resident juvenile felony offenders; manages aggressive and non-aggressive behavior through verbal and physical intervention using prescribed and approved techniques; observes, records and reports health symptoms, behavior and other significant problems of resident juveniles; provides counseling and instruction to resident juveniles by leading, directing, and transporting to and from activities, maintaining order and providing support in solving problems encountered during daily routine; helps resident juveniles develop and achieve worthwhile personal goals; serves as a group leader for a small group of resident juveniles; inspects living units and reports on conditions; assists in searches for contraband, checks wellness of special risk and confined juveniles; reports critical conditions and incidents to supervisor; performs other work related duties as assigned.

Assistant Shift Supervisor

Administrative Office of the Courts

November 2004 to June 2007

Responsibilities

Primary responsibility was to help to delegate and manage the tasks handed to employees, and to double check work to make sure it is presentable to judges or trial commissioners. This job required that a person be calm under pressure, and be able to handle conflicts among employees in a mature and responsible fashion. Also, it required good communication skills in dealing with the general public, lawyers, judges, and other court officials. Position also required filing, other office related work, and extensive use of Ky Courts, Courtnet, and the NCIC program.

Inventory Clerk

Administrative Office of the Courts - Louisville, KY December 2003 to November 2004

Responsibilities

Responsible for following proper procedure of inventorying items used by the state. Extensive use of programs such as Microsoft Word, Excel, Access and Archibus was necessary. Also required good communication skills with such officials as district judges, circuit judges, court clerks, and other court officials.

Education

Some college in Social Work

Southwestern Oklahoma State University Weatherford Campus - Weatherford, OK August 2001 to May 2003

High school or equivalent

East Jessamine High School

Skills

• CPR Certified (6 years)

• First Aid Certified (6 years)

• MAT (6 years)

• MAB (Less than 1 year)

• Mental Health

• Developmental Disabilities Experience

• Group Therapy

• Office experience

• English

• Microsoft Word

• Clerical experience

• Time management

• Microsoft Excel

• Problem-solving

• Flexibility

• Reliability

• Team Work

• Customer service

• Intake Experience

• Medication Administration

• Epic

• Typing

• Documentation review

• Anatomy knowledge

• Microsoft Office

• Organizational skills

• Data entry

• Medical terminology

Languages

• Spanish - Intermediate

Certifications and Licenses

Driver's License

BLS Certification

AHA Certification

First Aid Certification

Assessments

Filing & Organization — Expert

October 2019

Arranging and managing information or materials using a set of rules. Full results: Expert

Work Style: Reliability — Completed

July 2019

Tendency to be dependable and come to work

Full results: Completed

Attention to Detail: Inventory — Proficient

July 2019

Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.

Full results: Proficient

Electronic Medical Records: Best Practices — Familiar June 2019

Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Familiar

Working with MS Word Documents (Intermediate) — Proficient March 2019

Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.

Full results: Proficient

Electronic Health Records: Best Practices — Proficient August 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Nursing assistant fit — Highly Proficient

December 2020

Measures the traits that are important for success for nursing assistants. Full results: Highly Proficient

Nursing assistant skills — Expert

December 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Patient-focused care — Highly Proficient

March 2021

Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Highly Proficient

Working with MS Word documents — Highly Proficient June 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Highly Proficient

Protecting patient privacy — Highly Proficient

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Data entry: Attention to detail — Proficient

July 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Medical terminology — Proficient

July 2021

Understanding and using medical terminology

Full results: Proficient

Case management & social work — Highly Proficient

February 2022

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Highly Proficient

Proofreading — Proficient

February 2022

Finding and correcting errors in written texts

Full results: Proficient

Verbal communication — Highly Proficient

June 2021

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

June 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Nursing assistant skills — Proficient

March 2022

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Technical support — Familiar

April 2022

Performing software, hardware, and network operations Full results: Familiar

Medical receptionist skills — Proficient

July 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Attention to detail — Proficient

November 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Data entry: Attention to detail — Proficient

July 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Medical terminology — Familiar

July 2022

Understanding and using medical terminology

Full results: Familiar

Typing — Completed

July 2022

Transcribing text

Full results: Completed

Legal skills — Familiar

July 2022

Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting

Full results: Familiar

Administrative assistant/receptionist — Familiar

July 2022

Using basic scheduling and organizational skills in an office setting Full results: Familiar

Real estate — Proficient

July 2022

Matching listings with specifications

Full results: Proficient

Social media — Familiar

July 2022

Knowledge of social media techniques and analytics interpretation Full results: Familiar

Basic computer skills — Proficient

July 2022

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate