Lacey Singh
Yukon, OK *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Access Center Coordinator
Red Rock Behavioral Health Services - Oklahoma City, OK September 2022 to Present
Served as the main point of access to Red Rock Behavioral Health Services. Answered phone calls, directed clients, took crisis calls for people in mental health distress, as well as did hospital discharges of clients from other behavioral health facilities. Worked with in the Avatar medical records environment, building patient charts, scheduling appointments and reviewing charts for accuracy. Mental Health Technician
St Anthony's Hospital - Oklahoma City, OK
February 2019 to August 2022
Responsibilities Performs routine duties in the care, supervision, education and treatment of juveniles and adults. Manages aggressive and non-aggressive behavior through verbal and physical intervention using prescribed and approved techniques; observes, records and reports health symptoms, behavior and other significant problems of juveniles; provides counseling and instruction by leading, directing, and transporting to and from activities, maintaining order and providing support in solving problems encountered during daily routine; helps develop and achieve worthwhile personal goals; reports critical conditions and incidents to supervisor; performs other work related duties as assigned. Mental Health Technician
Red River Youth Academy - Norman, OK
July 2017 to July 2018
Responsibilities Performs routine duties in the care, supervision, education and treatment of juveniles. Manages aggressive and non-aggressive behavior through verbal and physical intervention using prescribed and approved techniques; observes, records and reports health symptoms, behavior and other significant problems of juveniles; provides counseling and instruction by leading, directing, and transporting to and from activities, maintaining order and providing support in solving problems encountered during daily routine; helps juveniles develop and achieve worthwhile personal goals; reports critical conditions and incidents to supervisor; performs other work related duties as assigned. HTS
Center of Family Love - Okarche, OK
January 2016 to February 2017
Responsibilities
I provide services to individuals of all ages who have cognitive, intellectual, or developmental disabilities. Provide quality supports to enhance lives and help individuals grow and develop. I provided these supports in the home or apartment, as well as in group homes, residential facilities, vocational skills training and day programs, or anywhere that support is needed. HTS
Renaissance Management Group - Oklahoma City, OK
2014 to December 2015
Responsibilities
I provide services to individuals of all ages who have cognitive, intellectual, or developmental disabilities. Provide quality supports to enhance lives and help individuals grow and develop. I provided these supports in the home or apartment, as well as in group homes, residential facilities, vocational skills training and day programs, or anywhere that support is needed. Residential Care Worker
ResCare - Nicholasville, KY
July 2010 to March 2014
Responsibilities
I provide services to individuals of all ages who have cognitive, intellectual, or developmental disabilities. Provide quality supports to enhance lives and help individuals grow and develop. I provided these supports in the home or apartment, as well as in group homes, residential facilities, vocational skills training and day programs, or anywhere that support is needed. Residential Juvenile Specialist
Foss Lake Adventure Program - Foss, OK
August 2007 to May 2009
Responsibilities
Performs routine duties in the care, supervision, custody, education and treatment of resident juvenile felony offenders; manages aggressive and non-aggressive behavior through verbal and physical intervention using prescribed and approved techniques; observes, records and reports health symptoms, behavior and other significant problems of resident juveniles; provides counseling and instruction to resident juveniles by leading, directing, and transporting to and from activities, maintaining order and providing support in solving problems encountered during daily routine; helps resident juveniles develop and achieve worthwhile personal goals; serves as a group leader for a small group of resident juveniles; inspects living units and reports on conditions; assists in searches for contraband, checks wellness of special risk and confined juveniles; reports critical conditions and incidents to supervisor; performs other work related duties as assigned.
Assistant Shift Supervisor
Administrative Office of the Courts
November 2004 to June 2007
Responsibilities
Primary responsibility was to help to delegate and manage the tasks handed to employees, and to double check work to make sure it is presentable to judges or trial commissioners. This job required that a person be calm under pressure, and be able to handle conflicts among employees in a mature and responsible fashion. Also, it required good communication skills in dealing with the general public, lawyers, judges, and other court officials. Position also required filing, other office related work, and extensive use of Ky Courts, Courtnet, and the NCIC program.
Inventory Clerk
Administrative Office of the Courts - Louisville, KY December 2003 to November 2004
Responsibilities
Responsible for following proper procedure of inventorying items used by the state. Extensive use of programs such as Microsoft Word, Excel, Access and Archibus was necessary. Also required good communication skills with such officials as district judges, circuit judges, court clerks, and other court officials.
Education
Some college in Social Work
Southwestern Oklahoma State University Weatherford Campus - Weatherford, OK August 2001 to May 2003
High school or equivalent
East Jessamine High School
Skills
• CPR Certified (6 years)
• First Aid Certified (6 years)
• MAT (6 years)
• MAB (Less than 1 year)
• Mental Health
• Developmental Disabilities Experience
• Group Therapy
• Office experience
• English
• Microsoft Word
• Clerical experience
• Time management
• Microsoft Excel
• Problem-solving
• Flexibility
• Reliability
• Team Work
• Customer service
• Intake Experience
• Medication Administration
• Epic
• Typing
• Documentation review
• Anatomy knowledge
• Microsoft Office
• Organizational skills
• Data entry
• Medical terminology
Languages
• Spanish - Intermediate
Certifications and Licenses
Driver's License
BLS Certification
AHA Certification
First Aid Certification
Assessments
Filing & Organization — Expert
October 2019
Arranging and managing information or materials using a set of rules. Full results: Expert
Work Style: Reliability — Completed
July 2019
Tendency to be dependable and come to work
Full results: Completed
Attention to Detail: Inventory — Proficient
July 2019
Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
Full results: Proficient
Electronic Medical Records: Best Practices — Familiar June 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Familiar
Working with MS Word Documents (Intermediate) — Proficient March 2019
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: Proficient
Electronic Health Records: Best Practices — Proficient August 2020
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient
Nursing assistant fit — Highly Proficient
December 2020
Measures the traits that are important for success for nursing assistants. Full results: Highly Proficient
Nursing assistant skills — Expert
December 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Expert
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Patient-focused care — Highly Proficient
March 2021
Addressing concerns and using sensitivity when responding to needs and feelings of patients Full results: Highly Proficient
Working with MS Word documents — Highly Proficient June 2021
Knowledge of various Microsoft Word features, functions, and techniques Full results: Highly Proficient
Protecting patient privacy — Highly Proficient
February 2022
Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient
Data entry: Attention to detail — Proficient
July 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Medical terminology — Proficient
July 2021
Understanding and using medical terminology
Full results: Proficient
Case management & social work — Highly Proficient
February 2022
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Highly Proficient
Proofreading — Proficient
February 2022
Finding and correcting errors in written texts
Full results: Proficient
Verbal communication — Highly Proficient
June 2021
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
June 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Nursing assistant skills — Proficient
March 2022
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Technical support — Familiar
April 2022
Performing software, hardware, and network operations Full results: Familiar
Medical receptionist skills — Proficient
July 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Attention to detail — Proficient
November 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Data entry: Attention to detail — Proficient
July 2021
Maintaining data integrity by detecting errors
Full results: Proficient
Medical terminology — Familiar
July 2022
Understanding and using medical terminology
Full results: Familiar
Typing — Completed
July 2022
Transcribing text
Full results: Completed
Legal skills — Familiar
July 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal setting
Full results: Familiar
Administrative assistant/receptionist — Familiar
July 2022
Using basic scheduling and organizational skills in an office setting Full results: Familiar
Real estate — Proficient
July 2022
Matching listings with specifications
Full results: Proficient
Social media — Familiar
July 2022
Knowledge of social media techniques and analytics interpretation Full results: Familiar
Basic computer skills — Proficient
July 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.