Service Agent Cargo Handler

Rowan Harrison

954-***-**** *************@*****.*** Ft. Lauderdale FL 33311

Customer Service/Supervisor

Strong work ethic Time Management Excellent Customer Service

Balancing books Effective Scheduler Timely Reports

Effective Presentations Organized

Career Highlights/Work Experience

Enforce safety rules and regulations

Plan work assignments and equipment allocations to meet daily operations or production goals

Direct workers in transporting, loading or unloading of materials, produce and seafood

Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps

Provide boarding assistance to elderly, sick, or injured people

Serve and inform customers of seafood

Direct or participate in cargo loading to ensure completeness of load and even distribution of weight

Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely

Retrieve stored items and trace lost shipments as necessary

Attach address labels, identification codes, and shipping instructions to containers

Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods

Interpret and communicate work procedures and company policies to staff

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems

Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff

Publix 04/2020-Present

Seafood clerk

DAS Direct Airline Services 05/2011 – 09/2019

Customer Service Agent/Supervisor

XBS Stamford, CT 10/1996 – 11/2008

Account Associate

Pitney Bowes Stamford, CT 08/1992 – 05/1996

Account Associate

Federal Express Stamford, CT 01/1990 – 08/1994

Courier/Cargo Handler

Edison Parking Garage Stamford, CT 10/1988 – 10/1992

Assistant Garage Manager

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