Substitute Teacher Access Representative

Neeta Shrivastav

Allen, TX, *****; 773-***-****; *******************@*****.***

EDUCATION EXPERIENCE

Medical Billing and Coding Specialist Certification January 2020 - December 2020 Collin College, Plano/McKinney TX

Taken and passed the Certified Professional Coder (CPC) National Exam; AAPC certified Certification of Substitute Teacher Training May 2016 Coppell Independent School District, Coppell TX

Master’s Degree in Chemistry (1 yr. only) 1996 - 1997 Pt. Ravishankar Shukla University, India

Bachelor’s Degree in Microbiology 1993 - 1996

Dr. Ambedkar Marathwada university, Maharashtra India TECHNICAL SKILL EXPERIENCE

• CPC certified Medical Coder

• Certified Medical Biller

• Managing and recording data and billing processes

• Managing patients records and files

• Managing Filing claims and tracking payments regularly

• Knowledge of Medisoft Software application

• Knowledge of Microsoft applications (word, PowerPoint, excel, etc.)

• Knowledge of EMR and EHR systems such as Allscripts, ECW and Epic applications PROFESSIONAL EXPERIENCE

Patient Access Representative November 2021 - February 2023 Change Healthcare

• fully registering of new patients, clarifying queries

• Collection of identification, guarantor information and verifying insurance coverages

• Management of incoming calls (messages, transfers, scheduling)

• Scheduling, rescheduling and canceling appointments for patients

• Scheduling adult primary care and specialist appointments through referrals

• Creating self-referrals in Epic; Obtaining referrals from PCP offices for Specialist referrals

• Sending requests for patients medication to their pharmacies

• Coordinating with clinical team

Medical Record Retrieval Specialist

CIOX Healthcare June 2021 – October 2021

• Processing and organizing medical records electronically in the system

• Creating digital copies and storing the records electronically

• Fulfilling facility requests by sending medical records electronically

• Safeguarding patients records and ensuring compliance with HIPAA standards

• Transferring medical records from one system to another Substitute Teacher 2017 - 2019

Coppell Independent School District, Coppell TX

• Did training and got certified as a substitute teacher in 2016 and started work officially in 2017

• Maintain established routines and procedures of the classroom

• Enforced rules for behavior and procedures for maintaining order among students ADDITIONAL INFORMATION

Languages: English, Hindi

Eligibility: Eligible in the US for employment - Green card holder

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