Data Entry Customer Service
Resume:
ANTONIO CHRISTIAN JR.
Pflugerville, TX 78660
************@*****.***
OBJECTIVE
Talented hard worker looking for a new career in the Business industries of Accountant, Data Entry, Marketing, Affiliate Marketing, Customer Service/Support, IT Support/Troubleshooting, Cybersecurity, Vulnerabilities management, vulnerability scanning. Incredibly good at using a computer and quick at learning something new. In my experience I have been able to remove over 15,000 security vulnerabilities. EXPERIENCE
Ricoh IT on-site Sr. Service Specialist MS 2021- Present RResponsibility- My job duties as IT printing support team was printing support, repair, troubleshooting network, connects, printing, layout design, printing operator, cleaning jams and cleaning of Ricoh servers printer and other services for the company we provide this service too. We do mailing, laminating, Customer Service, Consulting, bookbinding, hole punching, delivery of finish job. so we would do anywhere between 5000 to 15,000 printing and lamination jobs for the company at the same time Working with Microsoft Office, Microsoft publisher, We will help in layout and designs of print Work. I would also provide network troubleshooting configuration and set up.
Uber driver 2015 – Present
Responsibilities- As a Uber driver I will navigate my smartphone to pick up customers and orders for delivery or drop off. So I also learned how to use Uber app to be able to do my job pick up customers or orders to navigate to these locations by using the Uber navigation system so I’m very tech savvy you can easily learn how to use mobile equipment or devices setting up networks connecting to networks and troubleshooting any app problems that I came across either resetting reinstalling or deleting or removing. Freelance IT consulting 1999 – Present
Responsibilities I was the go to person for family, friends and my religious organization in IT and Support base. I have setup, troubleshoot, install wireless devices and router, tv's computers, smartphone, tablets, CD/DVD player setup and installs, problem solved network and connection problems from different clients, friends, and family members.Fix/repair batteries in devices and other batteries operated things. Install and setup computers and connect them to the internet network what I didn't know I learn over time to do so I 2
can find the best way to help my clients problems or issues. Downloading and installing of apps, software, and hardware in homes and businesses.
Securitas Security Services 2020 – 2021
Responsibilities I was a licensed security guard to provide Security Service for different buildings in the company to make sure everything was safe for clients and customers by doing security checks security walkthrough scanning reports we also got the chance to view cameras investigate any issues or problems with the buildings or outside problems troubleshoot our network to make sure everything was properly working report any incidents for us on the computer oh like word processing word doc got to operate different the security procedures and also we provide it guest directions phone answering and building walkthroughs.
Outsource 2017 – 2019
Responsibilities as an outsource employee I was contracted out to different companies to provide work services in the form of electrical work, cabling, networking, audio and visual installing and setup and wiring, alarm system installing setup and wiring. Throughout my time working with outsource I learned all of these skills for as how to set up how to network how to configure how to make everything operational for the client that we serviced to make sure it properly was working and also train the client somehow to use the system for themselves and what things they can do with it and when and are at what point to call us to come back and do any minor repairs or fix up or technical issues. H-E-B. 1999 – 2017
Responsibilities My time with HEB I learned I’ll handle cash how to count how to serve customers and provide customer service also learn how to baker, fryer, package, setup display in the store, meat cutting, meat packaging. Learned how to navigate Employee intranet for schedule purposes requesting all doing work training certifications for a meat cutting, OSHA, HIPAA, security awareness, and safety practices at work.
EDUCATION
High school Diploma 20001 John B. Connelly High School Learned basic skills in using computers and in mathematics and good works skills. Electrician licenses since 2014.
Qualys Guard certified Specialist in Vulnerability Management Detection & Response since 2023 AWARDS AND ACKNOWLEDGEMENTS
Have got Awards for good customer service skills for going above and beyond for all customers I encounter.
3
Acknowledgement for also willing to help and stay at work later when needed to be. Willing to train co- workers to learn things around work when they are new.
Acknowledgement for always coming to work and ready to work hard with everyone and getting things done.
Learning Marketing and all the things it that to be a good marketer or an affiliate marketer. Been going for like years I been learning this, to see how I can be an asset to a company. REFERENCE
Will Binns 512-***-****
Will Mullins 512-***-****
William Harris 512-***-****
Contact this candidate