Service Representative Marketing Intern

Kerisa Mason

**********@*****.***

Valley Stream, New York, 11581 516-***-****

EDUCATION CUNY Bernard M. Baruch College New York, NY

Graduation Date: May, 2025

● Cumulative GPA: 3.3

● Major: Arts Administration

WORK EXPERIENCE Charlotte Russe (Mandees) Valley Stream, NY

Associate/Cashier, May 2019- July 2021

● Skills in customer service.

● Ability to complete tasks and engage with the team for Teamwork.

● Helped to assist customers in Sales of over $300.

● Customer Satisfaction.

● Customer Experience.

Aeropostale Valley Stream, NY

Customer service representative, Current

● Assisting customers in purchases.

● Greeting customers at the door.

● Selling over $2,000 dollars in SPT and maintaining the highest SPT on the team.

● Assisting guests in merchandising questions and concerns.

● Assisting and checking out guests in over $500 purchases.

● Aiding my team in large purchases with large groups of guests. Brooklyn Arts Exchange Brooklyn, NY

Social Media Marketing Intern, Current

● Created Instagram reels that boosted overall engagement.

● Created social media assets and stories.

● Using advanced softwares and technology to make graphics. LANGUAGES SKILLS & INTERESTS

Languages: English Native

Skills: Microsoft Word, PowerPoint, Outlook, Google Docs, Google Slides, Windows movie maker, iMovie, Google Search Ad certified, Canva

REFERENCES Logan Zemetes, Manager, Brooklyn Arts Exchange, 421 5th ave Brooklyn, NY 11215, 718-***-**** *****@***.***

Mamie Eng, Director, Henry Waldinger Memorial Library, 60 Verona Place, Valley Stream, NY 11581 516-***-****, ***********@*******.***

Ann Garcon, Current Manager, 2034 Green Acres Rd E Valley Stream, NY 115**-***-*** 3108, ***********@*****.***

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