Project Manager Senior
Resume:
PROFILE
A Program/Senior Project Manager with over 25 years of information technology
delivery experience. An effective team builder and communicator across all levels of an organization seeking an opportunity to strengthen an organizations Project Management Office and deliver on technology projects. EXPERIENCE
Project Consultant - Independent Contractor
Jazzers Inc Oct 2022 / Apr 2023
Oversight of software technology upgrade for sound engineering studios. Responsible for forecasting budget and schedule.
Led testing and training and documentation effort for 6 month implementation.
- Skills/Tools /Operating environments utilized: MS Project/ Powerpoint/Excel Senior Project Manager - Black Knight Financial Services Mar 2015 / Aug 2022
Lead execution manager for enterprise software implementations. Responsible for MS Project plan, forecasting and resource planning. Led transition from Waterfall to Agile style implementations for mid-tier clients reducing implementation timelines by 33%. -
Partnered with account management team on post implementation project activities including custom development, application upgrades and deployment of new internal and third party integration offerings. Primary point of contact in support of clients regulatory compliance changes and Consumer Finance Protection Bureau mandates.
Coordinated, championed and forecasted client change requests for application improvements.
Key contributor to ‘Execution Playbook.’ Created consistency, efficiency & best practices in all implementation efforts.
- Skills/Tools /Operating environments utilized: Sharepoint/ Excel Pivot tables/ Tableau reports/ Forecasting/ Workday/ Smart Sheet/ Powerpoint/ Visio/ Team Foundation Server(TFS)/ Service Now/ Jira/ Azure SSO/ API Certificates/ Single Tenant and Multi Tenant Base+Custom code migration across Dev, QA,CIT,UAT and Production environments/ Dev Ops/ Release Management oversight. EDWARD K. CRAWFORD
CRAWFED@ YAHOO.COM
ALTADENA, CA. 91001
Project Manager -Independent Contractor
Black Knight Financial Services - Aug 2013 / Mar 2015 Day to day execution lead for enterprise implementations of mortgage lending software. Accountable for project plan creation, maintenance and closure. Primary client point of contact for all implementation phases from planning/ sales handoff to production/pilot launches.
Responsible for all team reviews and executive project dashboard reporting. Conducted agile sprints and waterfall requirements gathering sessions. Coordinated development triage review sessions and walkthroughs. Maintained testing defect updates and managed all project change controls.
- Skills/Tools/Operating environments utilized:: Sharepoint / Excel pivot tables/ Tableau reports/ Forecasting/ Workday/ Powerpoint/ Service Now / Agile Sprint Configurations / Azure SSO/ Team Foundation Server(TFS)/ Single and Multi Tenant Base+Custom code migration across Dev, QA,CIT,UAT and Production environments/ Dev Ops/ Release Management coordination. Vice President - Bank Of America — Sept 2008 - Aug 2013 Managed dedicated technical teams (from 6 - 10 members) providing project management, system/ business analysis, application delivery and technical support.
Primary coordinator of technology project activities for Investor Accounting, Insurance & Guaranty, and Fees Due business units. Key project presenter for Loan Servicing PMO project risk and regulatory intake governance, steering committees and Six Sigma tollgates. Maintained government sponsored entity technology integration offerings along with internally solutions for time critical investor reporting requirements. Led team of Six Sigma Yellow Belts while pursuing Six Sigma Black Belt Certification
- Skills/Tools/Operating environments utilized: Visual SourceSafe/ Visual Basic/ SQL Server Admin/ Dev ops and release migrations/ Excel Pivot tables/ AS400 and MS SQL Query/ GSE Integration applications (FNMA/FHLMC/GNMA)/ Powerpoint.
Manager, Systems Analysis & Design - New Century Mortgage — April 2002 - Aug 2008
Managed Systems / Business Analysis team (20 - 25) responsible for delivery of all systems design and business requirements in support of mortgage operations.
Introduced structured design and business requirements templates in support of rapid growth organization.
Initially contracted to develop RFP for selection of new loan origination system. Responsible for documenting, packaging and delivering application system solutions to suitors in support of organizations bankruptcy during 2008 housing market crisis.
- Skills/Tools/Operating environments utilized: SQL Server Admin/ MS SQL Server/Powerpoint/ Excel pivot tables/ Client Server environments/ GSE Integration applications (FNMA/FHLMC/GNMA)/ Powerpoint, Visio ADDITIONAL EXPERIENCE
AVP, IndyMac Bank 2001 - 2002
Led business and systems analysis team through LOS implementation Manager, Ernst & Young 1996 - 2001
Led financial services enterprise software implementations Systems Analyst, Countrywide Home Loans 1991 - 1996 Provided technical support for corporate accounting, loan sales & delivery and Information technology divisions.
EDUCATION
Masters Degree - University of Southern California - MBA - 1993 Emphasis in Information Technology Management
Bachelors of Science Degree - California Polytechnic @ Pomona Management & Human Resources
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