Loan Processor Support Analyst

Mary Anaya

PROFILE

Seeking to succeed in a stimulating and challenging environment that will foster professional growth and provide me with advancement opportunities. EXPERIENCE

LOAN PROCESSOR, UNION BANK, TEMPE,AZ APRIL 20220 — APRIL 2023

• Evaluated loan applications for creditworthiness, ensuring compliance with internal polices and regulations

• Ordering all necessary supporting documentation and ensuring accurate and complete packaging of loan documents

• Collaborated closely with underwriting, sales and borrowers to obtain loan approval

• Monitored loans within pipeline to prevent delays or interruptions RETAIL OPERATIONS SUPPORT ANALYST II, UNION BANK, SAN DIEGO, CA APRIL 2017 - APRIL 2020

• Oversee and direct the workflow of a small team of 5-10 contract staff

• Research and resolution of complex escalations

• Cross trained to support centralized departments

• Processed wire requests accurately and timely.

• Complete department reporting in accordance of company policies such as loss reporting, collateral shipments, department statistics SERVICING REPRESENTATIVE, UNION BANK, SAN DIEGO, CA FEBRUARY 2012 - APRIL 2017

• Preparing paper mortgage files for scanning, batching and indexing

• Ensure integrity and consistency of loans across multiple systems

• Process high volumes of incoming loan closing packages

• Performed general office activities, such as typing, answering telephones, operating office machines, processing mail, and securing confidential materials EDUCATION

El Cajon Valley High School — Diploma, 2000

SKILLS

• Working knowledge of Empower, FileNet, MSP, MTX, Expedite, Microsoft Excel, Work and Outlook

• Meet deadlines, work productively and accurately and manage multiple tasks

• Ability to work independently without close supervision

• Adaptable to change and easy to train

AVONDALE, AZ 619-***-**** **********@*****.***

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