Data Entry Pharmacy Technician

SAMANTHA WELSH

Brockport, NY *****

845-***-**** - *********@*****.***

PROFESSIONAL SUMMARY

Detail-oriented worker with knowledge of account management and collaborating with other departments. Talented at data entry and analysis with exceptional knowledge of Prescription Drugs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. SKILLS

Patient Admission

Customer Inquiries

Payment Collection

Correspondence Typing

Client Satisfaction

Client Correspondence

Correspondence Management

Digital Filing

Document Preparation

Clerical Support

Medical Records Requests

Team Communication

WORK HISTORY

07/2021 to Current Correspondence Clerk

Oak Orchard Community Health Center

Works with the team to assure that Oak Orchard patients are given top priority both personally and professionally.

The patients and providers daily needs are met through appropriate systems and the highest level of patient services.

Requests and reviews medical records in order to complete all forms. Answers telephone inquiries and/or messages concerning status of forms. Copies all completed forms and places with chart to be filed. Calls in prescription refills and prior authorizations. Primary communicator of lab, x-ray and provider instructions to patient. Functions in the daily role of LPN/MA as assigned. Relates effectively to providers and staff.

Maintains accurate nursing notes on patient's medical record according to guidelines in “Documentation in the Patient Record”. Cross training with Metcare RX. Tech.

Participates in meetings as assigned.

Maintains a safe, clean, orderly work area.

Any other reasonable requests by management.

10/2014 to 07/2021 Pharmacy Technician

CVS

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Counted and labeled prescriptions with correct item and quantity. Stocked, labeled and inventoried medication to keep accurate records. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues. Maintained proper drug storage procedures, registries, and records for controlled drugs.

Entered and processed patients' prescriptions into internal system. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items. Collected co-payments or full payments from customers. Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.

Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Communicated with prescribers to verify medication dosages, refill authorizations and patient information.

Reviewed and verified customer information and insurance provider information. 11/2008 to 10/2014 Pharmacy Technician

Walgreens

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

Counted and labeled prescriptions with correct item and quantity. Stocked, labeled and inventoried medication to keep accurate records. Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists. Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues. Entered and processed patients' prescriptions into internal system. Maintained proper drug storage procedures, registries, and records for controlled drugs.

Collected co-payments or full payments from customers. Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items. EDUCATION

08/2021 Bachelor of Science: History

SUNY College At Brockport - Brockport, NY

06/2004 High School Diploma

Newburgh Free Academy - Newburgh, NY

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