Luvenia Cooke-smith
Office assistant
**********@*****.***
SKILLS
Customer service representative with 20 plus years experience. Proficient in windows applications and Microsoft applications. Excellent verbal and written skills. Experience
Turman Realty Columbus, GA- Office Assistant October-2022 - December-2022
● Prepared leasing contracts.
● Issued work orders
Received and documented leasing payments.
Homeschooling Columbus,GA-parent coach
August 2016- May 2020
● Organized lesson plans.
● Monitored class scheduling.
● Provided tech support when needed.
McCorlew Realty Columbus, GA- Office Assistant
June 2010 - May 2016
● Received and reviewed leasing applications.
● Received and issued work orders.
● Answered High volume calls.
● Windows 10 proficient.
Resolute Partners Columbus, GA- Front counter associate November 2007- April 2010
● Handled daily cash transactions
● Managed daily reports.
● Proficient at handling customer disputes.
EDUCATION, York College CUNY, New York-not achieved Sept 1987 - May 1993
Majored in health services with a minor in psychology, only 6 credits from receiving my bachelor degree.