Administrative Clerk Telephone Operator

Curriculum Vitae

Name: Aruna Magnus

Adresse: Grote Molenweg 203

**** ******** *******

Day of Birth: 22/11/1981

Gender: female

Mobile: +32-498-**-**-**

Mail adresse: ***********@*****.***

Driving license: yes…. B + auto beschikbaar

Work experiance:

Proximus 13/12/2021 till now chat operator, technical service, helping and supporting technical assistance to customers having problems with TV, internet and landline

Familiehulp 01/12/2016 till 12/12/2021 Housekeeping help, cleaning at customers, product maintenance, (part-time morning)

• Gemeente Stabroek: 01/06/2016 tot 30/11/2016

Cleaning in the school: The Rekke (evening hours)

• Het Poetsbureau te Brasschaat: 04/01/2016 tot 31/05/2016 Domestic help, cleaning at clients home (part time,morning) since 04/10/2012 I am a stay-at-home mom until04/01/2016.

• Elan IT Service op BASF: 04/04/2011 tot 04/10/2012

Costumer service for BASF - orderline

Duties: processing emails, ticket system, AHD, Access IT, SAP, telephone contact with customers, entering order with PC, IT service to customers

• Werf en Vlasnatie te Antwerpen: 01/07/2007 tot 01/07/2009

Counter clerk

General administrative work

Duties: welcoming and further assisting drivers, telephone operator filling out CMRs, working with computer (SAP, EXCELL, WORD, OUTLOOK...), contact with customers

• ODTH te Rumst: 01/08/2006 tot 30/04/2007

Administrative clerk

General administrative work

Tasks: welcoming and assisting drivers, telephone operator, filling out CMRs and transport papers, working with computer (SAP, EXCELL, WORD, OUTLOOK )

• Sigma Coatings te Deurne: 04/03/2006 tot 31/07/2006

Administrative clerk

General administrative work

Tasks: contact with foreign customers (South America, Eastern Europe and the Netherlands) preparation of transport documents for abroad, entering orders in SAP

• N-Allo te Mechelen: 29/08/2005 tot 03/03/2006

Tele-operator for Electrabel

General administrative work

Duties: Telephonist, helping customers' problems over the phone

• Ethnicraft Iberica in Spanje : 18/08/2003 tot 31/07/2005

In charge of accounting

Duties: Bookkeeping, telephone operator, helping Spanish clients

Studys:

* Communication Management bachelor at O.L.V. van de Ham Institute in Mechelen

* high school Office administration and data management - 7th specialization year at Ham institute in Mechelen

lANGUAGES:

language Speak Read Write

Dutch mother language mother language mother language

Englisch very good very good very good

French good good good

Spanisch good good good

German basic good basic

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