Skilled Laborer

Page *

Carl Russell

Resume of Qualifications

**** *. ******* **. *********, WI 53216

E-mail: *******************@*****.*** Cell: 414-732- 7502

Objective: I am seeking a full-time permanent position that will allow me to utilize my strengths, skills, and experience. I would like to obtain a skilled position that will provide me the chance to exercise my abilities to my full potential. I am energetic and willing to go above and beyond the call of duty. I am highly committed and welcome all learning opportunities. I display the eagerness to learn and work well independently as well as in a team environment. Key Core Competencies:

Certified Forklift Operator Packing Excellent Verbal Communication Organized Time Management Great People Skills Initiative

Ability to Multi-Task Customer Focus Assembly

Certified Material Handling Stocking Quality Compliance Culinary Training Material & Tool Handling Continual Improvement Knowledge of ISO-9000 Safety Training - Occupations Safety and Health Administration (OSHA) Problem Solving Strong Hospitality & Guest Services Skills

Education: Hamilton High School – Milwaukee, WI 1992-1995 Wisconsin Department of Public Instruction H.S.E.D. Certified in Forklift Operating/Material Handling 2002 Center for Career Success – Milwaukee, WI

Goodwill Industries of Southeastern Wisconsin Inc. Experience:

Ramsey’s Protective Services Milwaukee, WI

Security Officer 01.2007 to Current as

needed

Provide protection of property, assets, and customers. Securing buildings, parking lots, observe inappropriate behavior, and detour individual to their proper destination. Perform access control at entrances and exits to ensure visitors safety. Review proper identification before entering the establishment. Responsive to emergency situations to prevent escalation. Redirect traffic to safe locations and maintaining crowd control. Patrol assigned area and determine if incidents require a written report and or if law enforcement participation is necessary. Since employment I have decrease incident reports by 65%. I have continued to provide a great customer service experience and increased customer moral since me hired.

BD’s Mongolian Grill Glendale, WI

Grill Cook 04.2007 to 01.2008

In charge of ensuring ingredients are properly prepared, prepped, and stored. Maintaining purchasing inventory and ensuring food and safety requirements are being met. I had to review menus and production sheets to determine the quantities of food items needed based on par levels for past services. I had to be certain the food is present and ready to be cooked as the orders come in. I had some specialized culinary training to prepare meals to guarantee customers safety. This training included becoming knowledgeable on different cuts of meats and how to properly cook to customer’s specifications while simultaneously maintaining full control of the grill station. Continued to keep my work station neat and Page 2

organized while providing great customer service. Pay close attention to speed and cleanliness. Have full understanding of how to safely use food service equipment. I displayed good time managed skills and I have the ability to stand for long periods of time. I performed a wide variety of sanitary assignments. Responsible for retrieving any and all food items for others so they did not have to leave their workstations. Carl Russell

Resume of Qualifications

Continue Page 2

3721 W. Capitol dr. Milwaukee, WI 53216

Hm: 414-***-****

E-mail:*******************@*****.*** Cell: 414-732- 7502

Toppers Pizza Wauwatosa, WI

Insider 05.2006 to 04.2007

Took orders and created food to customer’s specifications. Used strong listening skills to ensure proper outcome. Quick turnaround times to confirm customers orders were completed in a timely manner. Effectively handled customer inquiries and complaints. Problem solving with minimal participation of management. Operate large volume of cooking equipment. Had the ability to receive food orders slips and receive verbal instruction successfully. Wash, measure, cut, and prepare foods designated for cooking such as dough recipes. Had the ability to multi-task and work in a fast pace environment. Can work double duty jobs as a kitchen staff and customer service associate effectively.

Q-Doba Mexican Grill Wauwatosa, WI

Grill Cook 77th77th 06.2004 to

05.2006

Worked in high pressure environments while maintaining confidence and control. Assisted with chopping vegetables, making salads, putting together menu entrees. I proficiently used a wide range of kitchen tools and utensils. I was responsible for completing a large number of tasks such as ensuring leftover food was stored properly, kitchen maintenance, proper deposition of trash, and washing dishes. Accountable for preparing and cooking all food orders. Communicate with other team members to ensure customer orders were being correctly executed.

References Available on Request

Contact this candidate